The Iris Memory Care - Bonaventure, situated in Salem, Oregon, is a senior living community specifically dedicated to memory care services for individuals living with Alzheimer’s disease and other forms of dementia. Operated by Bonaventure Senior Living, the facility provides a secure environment designed to enhance residents' safety and well-being. The community is structured to support various care needs, with emphases on individualized care plans, specialized activities for cognitive engagement, and amenities that foster a sense of familiarity. While the facility is part of a broader network offering assisted living, independent living, and senior living services, this location is devoted exclusively to residents requiring memory care.
The Iris Memory Care - Bonaventure provides a comprehensive range of health and personal care services. Onsite care includes support from licensed nurses, diabetes management, incontinence care, ambulatory care services, and assistance with all activities of daily living—such as full assistance with bathing, eating, dressing, and toileting. Additional services encompass dental care, hearing care, podiatry, and occupational therapy, as well as support for psychiatric needs. The facility utilizes technologies including Care Innovations’ Quietcare and Skynet Systems, along with electronic Medication Administration Record (eMAR), to monitor resident well-being and enhance medication safety. Residents may access laundry and dry cleaning, as well as a barber/beauty salon for grooming needs. Social opportunities are structured through clubs and community groups, contributing to resident engagement.
Medical oversight is supplemented by scheduled visits for specialized therapies and condition monitoring, while routine care is provided by the facility’s direct care team. The community is equipped to manage medication assistance and basic nursing care, and assists with mobility and chronic condition management. Nutrition and dietary preferences are addressed through onsite dining.
Family and resident reviews present a mixed picture of the daily experience. Many families cite a clean and well-maintained environment, compassionate and hardworking caregiving staff, and a warm, home-like atmosphere. Positive remarks also highlight pleasant activities, attentive food service, and strong personal relationships between residents and care workers. Staff often describe a team-oriented workplace where relationships are prioritized. However, multiple concerns recur in public feedback, especially regarding chronic understaffing, delayed response times, and inconsistent personal care, particularly for residents requiring higher levels of medical attention. Leadership turnover and administrative errors—such as billing issues and unsatisfactory communication—are common concerns, along with occasional reports of missed medications or neglected hygiene. Some families have noted issues with food quality, urgent care responsiveness, and overall corporate support.
In summary, The Iris Memory Care - Bonaventure offers secured memory care within a setting structured to foster individualized attention and safety. While direct-care staff are generally described as compassionate and dedicated, chronic understaffing, management instability, and administrative challenges have been identified by some residents and families as areas of concern—particularly for those seeking advanced medical support. Prospective residents and their families are advised to review arrangements carefully, maintain ongoing communication, and advocate for specific care requirements. No major physical expansion or renovation has been publicized as of 2024.
Costs at this community start at $2,800 and range up to $3,500. The average price in the community is $3,180, which is less than the average price in the area of $4,871. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
