The Heritage Tomball is a senior living community located in Tomball, Texas, providing assisted living as its primary care service, with additional options for independent living, memory care, and overall senior living support. The facility is designed to accommodate a range of care needs, allowing residents to access tailored medical and daily living support as required.

Medical and daily care at The Heritage Tomball includes specialized memory care for residents living with Alzheimer’s disease or other forms of dementia, with secured and purpose-built community areas that aim to promote safety and comfort. Staff members assist residents with activities of daily living, such as bathing (with standby supervision), dressing (with standby supervision), toileting (with standby supervision), and eating (self-care). Medication management is provided, along with incontinence care, diabetes care, ambulatory support, and hospice services as needed. The facility includes indoor and outdoor walking paths to encourage mobility, and common areas are designed and secured specifically to benefit residents with cognitive challenges. Residents have access to on-site barber and beauty salon services and laundry/dry cleaning, supporting convenience and maintaining quality of life.

The Heritage Tomball offers a range of clubs and community groups, fostering social engagement and recreational participation. Daily meal service is provided, with chef-prepared menus, and a calendar of planned activities is intended to encourage involvement and interaction among residents. Staff are available to address individualized care requirements, with support services also available in German for those who require or prefer communication in that language.

Transportation services at The Heritage Tomball include complimentary transportation for residents. This service is offered for both medical and non-medical purposes, enabling residents to attend health appointments, run errands, or participate in outings and events organized by the community.

Resident and family reviews describe a mixed experience at the community. Many commend specific staff members for their friendliness, compassion, and attentiveness, noting the supportive environment, appealing activities, and positive interactions during tours. Positive reports mention that residents feel well cared for and enjoy a home-like atmosphere. However, concerns are also noted regarding high staff turnover, periods of understaffing, delays in service provision, inconsistent responses to residents' needs, and facility maintenance requirements. Negative feedback particularly points to challenges following changes in management, citing periods of variable care quality, medication errors, dining service issues, and questions about staff training and security protocols. While some families highlight the facility’s value and cleanliness, others note a clinical or outdated atmosphere and a need for improved management oversight and staffing consistency. Overall, reviews suggest strong individual care from certain aides, alongside ongoing operational challenges.

Costs at this community start at $3,150 and range up to $4,630. The average price in the community is $3,890, which is less than the average price in the area of $4,656. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.