The Heartwarming House is an assisted living facility located in Milton, Wisconsin, serving older adults who require support with daily living activities. The facility provides a homelike setting with both private and semi-private accommodations. Emphasizing individualized care and resident comfort, The Heartwarming House supports seniors by assisting with tasks such as bathing, dressing, medication management, and overall daily personal care. The staff aims to maintain an environment that is both safe and comfortable, focusing on the physical and emotional well-being of each resident.
The Heartwarming House offers a range of care and medical support services designed to address a variety of needs. Residents have access to 24-hour supervision and medication management to ensure health and safety at all times. The facility is equipped to provide ambulatory care for those who can move independently or with minimal assistance, as well as incontinence care for residents requiring additional support. Memory care services are available, and the staff is trained to support those experiencing dementia through specialized memory care programming. This includes secure settings where appropriate and programs that promote cognitive engagement and well-being. The facility can accommodate residents on hospice and dementia waivers, supporting both end-of-life and memory-specific needs.
Additional services include coordination with healthcare providers to facilitate continuity of care, as well as arrangements for hospice services as needed. Diabetes care is available, including monitoring and assistance with dietary management and medication. Residents also have access to regular laundry and dry cleaning, fitness programs tailored to varying ability levels, and an on-site barber and beauty salon for routine grooming and personal care. The facility operates primarily in English and works closely with families to ensure that care plans are aligned with individual needs.
Transportation services are offered at no additional cost through a complimentary transportation program. This service can be arranged for medical appointments, helping residents maintain their health care routines, and potentially for other non-medical purposes when needed. The goal is to enable residents to access community amenities and necessary off-site services without the need for family members to provide transportation.
Feedback from residents and families highlights the compassionate nature of the staff, the attentiveness to both physical and emotional needs, and the facility's welcoming, personal atmosphere. Staff and management are noted for their responsiveness and willingness to involve families in care planning. Residents participate in a range of activities, with regular social events such as bingo, as well as opportunities for interaction with groups in the wider community, including a local daycare. Areas for improvement include the presence of shared bathrooms, privacy concerns, reliance on processed foods, and insufficient handrails for mobility support. However, many families express confidence in the facility’s ability to provide quality care and cite the approachable, caring staff as a key strength.
As of mid-2024, there are no widely reported significant changes to services or facilities at The Heartwarming House. The focus remains on fostering a supportive environment that emphasizes personal attention and community involvement.
Costs at this community start at $3,500 and range up to $5,498. The average price in the community is $3,900, which is less than the average price in the area of $5,401. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
