The Haven in Stone Oak, located in San Antonio, Texas, is a dedicated memory care community specializing in compassionate support for individuals living with Alzheimer’s disease and other forms of dementia. Managed by Sagora Senior Living, a reputable provider with a strong presence in Texas and beyond, The Haven is purpose-built with secure, thoughtfully designed spaces to ensure residents’ safety and comfort. The community features secure outdoor courtyards, walking paths, and sensory gardens, allowing residents to enjoy the outdoors in a controlled environment that promotes both independence and well-being.
The Haven prides itself on personalized care, creating individualized care plans tailored to each resident’s specific needs, preferences, and abilities. Trained staff provide 24-hour support and supervision, including assistance with activities of daily living such as bathing, dressing, medication management, mobility, and incontinence care. The team receives specialized memory care training to better understand the unique challenges of dementia, and the staff-to-resident ratio is maintained to ensure attentive, responsive care at all times. Licensed nurses are available on-site, and an emergency call system is in place throughout the community for added peace of mind.
A robust calendar of structured activities is designed to nurture cognitive, physical, and social well-being. Residents participate in daily life enrichment programs such as music therapy, arts and crafts, exercise classes, gardening, and reminiscence activities. Regular themed events, holiday celebrations, and pet therapy visits provide opportunities for joy and connection. The Haven also offers intergenerational programs and spiritual services, supporting a holistic approach to care that addresses emotional and spiritual needs as well as physical health.
Accommodations at The Haven include private and companion suites, each equipped with emergency call systems and designed for ease of navigation. Rooms are spacious and can be personalized with residents’ own furnishings and mementos, creating a familiar and comforting environment. The community’s layout is intentionally simple to reduce confusion and support independence among residents with memory loss.
Amenities at The Haven are extensive, with inviting communal areas such as family-style dining rooms, cozy living rooms, activity centers, and a beauty salon/barbershop. Meals are prepared daily by an in-house culinary team, with menu selections that accommodate special dietary needs and focus on nutrition and resident preferences. Family members often highlight the quality and variety of meals, as well as the festive décor that marks special occasions and fosters a warm, celebratory atmosphere.
Families consistently praise the caring and compassionate staff, noting the positive relationships that develop between caregivers and residents. The environment is described as home-like, clean, and lively, with a focus on dignity, respect, and meaningful engagement. While most feedback is highly favorable, indicating peace of mind for families, a few reviews mention concerns about inconsistent staff attentiveness, which management appears committed to addressing through ongoing staff training and quality assurance programs. There have been no significant changes in ownership or management as of mid-2024, and The Haven in Stone Oak remains dedicated to providing a secure, supportive setting where memory care residents can thrive with individualized attention and a vibrant community life.
Costs at this community start at $4,784 and range up to $5,536. The average price in the community is $5,160, which is more than the average price in the area of $4,259. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
