The Hallmark, located in Houston, Texas, is a not-for-profit continuing care retirement community offering a range of senior living options, including independent living, assisted living, and skilled nursing care. The community is designed to provide a continuum of care, supporting residents as their needs change over time. In recent years, The Hallmark underwent a multi-million dollar expansion and renovation, resulting in updated facilities and additional amenities such as several dining venues, wellness programs, and landscaped outdoor spaces for resident enjoyment.
Set in the heart of the Galleria area, The Hallmark features spacious, well-appointed residences with a variety of floor plans, including one- and two-bedroom apartments and penthouses. Residences include full kitchens, walk-in closets, and private balconies with city or garden views. The campus boasts meticulously maintained grounds with walking paths, gardens, and patios designed for relaxation and social gatherings.
Dining at The Hallmark offers residents multiple venues, including a formal dining room, casual bistro, and a private dining space for family events. Menus are chef-curated and designed to accommodate special dietary needs, with seasonal selections and fresh, locally sourced ingredients. The community also features a grab-and-go market for added convenience.
The Hallmark provides a robust calendar of activities and events, including lifelong learning courses, art classes, music performances, social clubs, and cultural outings to Houston’s renowned museums and theaters. Fitness and wellness amenities include a fully equipped fitness center, group exercise classes such as yoga and tai chi, an indoor heated pool, and regular wellness seminars led by healthcare professionals.
Care services at The Hallmark are comprehensive, with 24-hour nursing available in both assisted living and skilled nursing. The community offers on-site physical, occupational, and speech therapy, as well as personalized care plans tailored to each resident’s needs. Memory support programs are provided in a secure, dedicated neighborhood, with specialized staff trained in dementia care.
Unique features of The Hallmark include its not-for-profit governance under Brazos Presbyterian Homes, Inc., which has served Houston seniors for over 60 years. The community is recognized for its strong emphasis on resident engagement and fostering a supportive, family-like atmosphere. Transportation services are available for medical appointments, shopping, and cultural excursions, ensuring residents remain active and connected to the broader Houston community.
Reviews from residents and families highlight a well-maintained environment and dedicated staff, with many caregivers maintaining long tenures and building strong relationships with residents, particularly in memory care and dining services. However, some family members and residents have expressed concerns about administrative responsiveness, communication, and staffing—especially in skilled nursing and management, where issues such as medication management, staff turnover, and organizational oversight have been noted. Overall, while The Hallmark is recognized for its range of care options and longstanding employees who contribute positively to resident well-being, variability in operational practices and recent changes in leadership have led to mixed experiences for residents and their families.
Costs at this community start at $2,810 and range up to $6,235. The average price in the community is $4,522, which is less than the average price in the area of $4,661. The cost of continuing care retirement communities in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
