The Grand Hills Castle is an assisted living facility located in New Berlin, Wisconsin. The community provides residential care for older adults who require assistance with daily living tasks while promoting a supportive and engaging environment. The facility offers a range of amenities designed to meet residents' needs, including communal dining areas, a barber/beauty salon, fitness programs, and organized clubs and social groups. The layout and resources at The Grand Hills Castle aim to balance independence with appropriate supervision and support.
The care services at The Grand Hills Castle encompass comprehensive assisted living and specialized support for varying health needs. The staff provides full assistance with activities of daily living such as bathing, eating, dressing, and toileting to residents who require it. Residents benefit from regular ambulatory care, incontinence management, and podiatry services. Medication management is administered by trained personnel to ensure proper routines and safety. The facility also offers diabetes care, with monitoring and dietary guidance as needed.
For those with cognitive impairments, dedicated memory care services are available. This includes a secured community environment for enhanced safety, structured programming to foster engagement, and additional staff supervision. While memory care has received praise for staff dedication, some families have noted areas for ongoing training to further enrich resident experiences. Communication in English is standard throughout the facility, and ongoing fitness and wellness programming is also offered to all residents.
Reviews from residents and families generally report satisfaction with the facility, emphasizing the skill, attentiveness, and compassion of the staff across various departments. The community is often described as clean and inviting, and residents commonly adjust well, benefitting from engaging activities and supportive staff members. Long-term staff are frequently acknowledged for their dedication and positive relationships with residents and their families. Some reviews do mention occasional concerns with staff professionalism in isolated cases and suggestions for facility improvements, such as expanding outdoor spaces. Nonetheless, the overall feedback indicates a well-run facility that prioritizes resident care and quality of life.
Costs at this community start at $2,970 and range up to $7,700. The average price in the community is $5,335, which is less than the average price in the area of $5,397. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.