The Forum at Lincoln Heights is a senior living community located in San Antonio, Texas. Managed by Five Star Senior Living, the facility provides a continuum of care including independent living, assisted living, skilled nursing, and memory care services. Since becoming a Medicare participant in April 1990, The Forum at Lincoln Heights has offered residents a range of healthcare and supportive services within a campus certified by Medicare. The community is designed to accommodate varying levels of need, including ambulatory care, diabetes management, medication management, incontinence care, and hospice care. Specialized support is available for residents with memory loss through designated memory care accommodations in a secured environment with staff trained to address the unique requirements of residents experiencing cognitive decline.
The facility provides comprehensive medical and therapeutic services. Residents benefit from access to licensed nurses on premises 24 hours a day, as well as individualized physical, occupational, and speech therapy programs. Fitness programs and indoor walking paths support residents’ physical health and mobility. The community maintains on-site support from an optometrist and provides robust medication management and oversight. The property is designed with safety features and secured access, especially in areas designated for memory care, to promote safety and accommodate residents with dementia or Alzheimer’s.
Social engagement and daily living support are part of the community offerings. Clubs, social groups, and special interest communities can be found on site, in addition to resident and family councils providing avenues for feedback and involvement. Dining services, beauty and barber salons offering manicures, pedicures, and spa services, and laundry and dry cleaning are available as part of daily amenities. The Forum supports a resident population of 43, with a focus on fostering independence and meaningful activity. English is the primary language of communication, and the facility is equipped to provide hospice services for residents in need of end-of-life care.
Transportation services are available to residents in the form of complimentary transportation. This service supports both medical transportation for appointments or treatments and non-medical purposes, such as errands or community outings, enhancing resident independence and access to the broader San Antonio area.
According to resident and family reviews, The Forum at Lincoln Heights is often noted for its compassionate and attentive staff across the independent and assisted living levels. Families and residents have highlighted the home-like atmosphere, quality of food, and the diverse activities that contribute to resident well-being. Low staff turnover contributes to continuity of care, with several reviews mentioning effective communication between staff and families. However, some reviews – particularly from memory care and skilled nursing – have raised concerns regarding hygiene standards, item loss, medication administration, and engagement of memory care residents. Additional reports cite sporadic incidents of staff neglect, slow responsiveness, and isolated allegations of abuse, underscoring the importance of continued vigilance and oversight, especially in specialized care areas. Despite these issues, the general sentiment leans toward satisfaction with the professionalism and dedication demonstrated within the community’s core services. No significant changes in management or services were reported in 2023 or 2024.
Costs at this community start at $4,661 and range up to $5,536. The average price in the community is $5,098, which is more than the average price in the area of $4,356. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.