The Boulevard St Charles, located in St. Charles, Missouri, is a senior living community operated by Arrow Senior Living. The facility provides a range of care levels, including independent living, assisted living, memory care, and general senior living services. The campus is designed to accommodate residents with varying degrees of independence, offering specialized environments and programs suited to individual needs. The assisted living program provides personalized support with daily activities, while the memory care neighborhood is secured and specifically designed to support those experiencing memory loss. Features such as easy-to-navigate indoor and outdoor walking paths help promote mobility and engagement for all residents.
Medical and personal care services at The Boulevard St Charles cover a broad spectrum. Residents in need of memory care benefit from a secure environment tailored to reduce confusion and support cognitive well-being, including staff trained in dementia and Alzheimer’s care. Incontinence care, ambulatory assistance, and support with activities of daily living such as bathing, dressing, and eating (with full assistance as needed) are provided. Medication management and coordination, including diabetes care, are available through staff oversight. Courtesy transportation is offered for medical appointments, aiding residents in maintaining their healthcare routines. Amenities to enhance wellness and quality of life include on-site fitness programs, yoga and chair yoga classes, a massage therapist, and a barber/beauty salon. The facility strives to foster a sense of community through social clubs, recreational activities, and opportunities for resident engagement.
The Boulevard St Charles provides both complimentary and fee-based transportation services for residents. Transportation covers scheduled medical appointments as well as non-medical outings, supporting residents’ access to healthcare providers, shopping, and community events. This service aims to help residents maintain a level of independence and connection with the broader community.
Resident and family feedback about The Boulevard St Charles highlights considerable variability in care and service delivery. Many reviews note positive experiences with caring and attentive staff, a clean environment, engaging social activities, flexible dining, and meaningful support during transitions, especially in cases where there is continuity with long-serving team members. However, there are also recurring concerns about staff and management turnover, leading to inconsistent care, lapses in communication, missed services, and irregular delivery of promised amenities. Reports from employees and some families describe challenges related to management responsiveness, workplace culture, and service consistency—issues that have, at times, affected the experience of care for residents across different parts of the community. Overall, The Boulevard St Charles offers a comprehensive suite of senior living and healthcare services, but families are encouraged to monitor ongoing staff stability and communication regarding individual care needs.
Costs at this community start at $4,120 and range up to $4,620. The average price in the community is $4,370, which is less than the average price in the area of $4,425. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
