Symphony of Crown Point LLC is a senior living and care facility located in Crown Point, Indiana. Focused primarily on nursing home care, the facility offers both short-term and long-term skilled nursing services, with an emphasis on rehabilitation and post-acute care. The care environment is designed to support individuals recovering from surgery, illness, or injury, as well as residents with memory care needs, including Alzheimer’s disease and other forms of dementia. Multidisciplinary teams provide physical, occupational, and speech therapy, developing personalized care plans to address each resident’s health and recovery goals. The facility emphasizes a structured approach to support, seeking to accommodate a range of healthcare needs, including specialized services in diabetes management, incontinence care, ambulatory assistance, and medication management.
In addition to clinical services, Symphony of Crown Point employs staff to assist with activities of daily living (ADLs). Residents can receive support with bathing, dressing, and toileting—typically for those requiring some physical assistance—while eating needs are overseen in a manner supportive of self-care. Daily life amenities include access to a barber and beauty salon, therapies provided in a dedicated therapy room, and on-site podiatry. The facility also offers respite care to give family caregivers temporary relief. English is the primary language for communication and services.
Transportation is available to residents through a complimentary transportation service. This amenity is designed for both medical appointments and non-medical errands, supporting residents in maintaining connections with outside healthcare providers and participating in community activities as appropriate.
Resident and family reviews present a mixed picture of care at Symphony of Crown Point. Many families and residents highlight the effectiveness of the rehabilitation and therapy departments, reporting meaningful progress and attentive support from therapists and select nursing, admissions, culinary, and therapy staff. Positive comments mention the cleanliness of the facility, perceived quality of meals, and an overall inviting atmosphere. Some families have returned for subsequent stays based on previous satisfactory experiences, especially noting excellent communication in some cases.
Conversely, significant concerns are raised by others regarding core nursing care. Complaints include long waits for assistance, understaffing, lapses in meeting basic needs, poor communication with residents’ representatives, and administrative or insurance difficulties. Several reviewers note that care quality varies considerably depending on which staff are present and suggest that families need to remain actively involved to ensure needs are met. Employee feedback also ranges from pride in teamwork to frustration with leadership practices and staffing levels.
In summary, Symphony of Crown Point LLC provides a range of skilled nursing and rehabilitative services, supported by key amenities and complimentary transportation for resident convenience. While the facility is recognized for its strong therapy programs and some dedicated staff, overall experiences vary, with some families and residents reporting concerns about nursing care consistency and responsiveness. Family involvement and advocacy may be important factors in ensuring optimal outcomes at this facility.
Costs at this community start at $1,729 and range up to $9,020. The average price in the community is $5,374, which is more than the average price in the area of $5,358. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
