Sylvan Crossings of Fitchburg is an assisted living facility located in Madison, Wisconsin. The community focuses on providing personalized care for older adults who require assistance with daily activities, such as bathing, dressing, eating, toileting, and medication management. Residents have access to 24-hour support from staff, and the environment is designed to offer a homelike atmosphere with individualized attention for each person. In addition to assisted living, Sylvan Crossings of Fitchburg also offers memory care services for individuals with Alzheimer’s disease or other forms of dementia. The facility aims to support both independence and safety for its residents.
The care and medical support available at Sylvan Crossings of Fitchburg include a range of onsite services to accommodate various resident needs. Licensed nurses are present to oversee medication management and monitor resident health, while additional medical services such as podiatry are available. Hospice care is provided when needed, and the facility accepts residents with psychiatric issues. Sylvan Crossings of Fitchburg also offers in-house amenities such as a barber and beauty salon for personal care. Social and recreational opportunities are present, including clubs and community activities. The staff can communicate in French to support French-speaking residents.
Resident and family reviews indicate mixed experiences regarding the quality of care. Positive feedback highlights friendly, respectful caregivers, personalized care, clear pricing, and regular communication with relatives. Some families have valued the clean environment and attentive staff interactions. However, other reviewers note concerns related to staffing shortages—especially during overnight shifts—high staff turnover, and staff being overworked. These issues are sometimes attributed to facility management. Reports also outline inconsistent attention to personal hygiene, cases of neglect including bedsores, minimal or limited resident activities following the departure of an activity director, and challenges concerning food quality. There have been occasional concerns about building maintenance and the accessibility of management for addressing questions or concerns. The overall experience at Sylvan Crossings of Fitchburg varies, with resident satisfaction appearing closely tied to the consistency and adequacy of staffing and administrative oversight.
Costs at this community start at $6,239 and range up to $6,504. The average price in the community is $6,372, which is more than the average price in the area of $5,032. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.