Sunrise of Annapolis

One word for Sunrise, family. We looked at 5 facilities in Annapolis and knew about Sunrise in Long Island and decided to tour. Jenny greeted us warmly and understood we were sad having to come to the realization that our father needed more care than he was getting in a home setting. Odaris, at the ...

One word for Sunrise, family. We looked at 5 facilities in Annapolis and knew about Sunrise in Long Island and decided to tour. Jenny greeted us warmly and understood we were sad having to come to the realization that our father needed more care than he was getting in a home setting. Odaris, at the front desk would often bring my father a cup of coffee with a smile. My father was in the memory unit, an intimate unit specializing in dementia. The staff knew exactly how to communicate with him. My Dad wasn''t great with his memory but always knew Ophelia''s name since she cared for him the most. Trina, Michele, Hilary, Belinda, Jaylen, Ike, Pam, Wannetta, Robert, Elizabeth, Bridget, Sandy and so many others went above and beyond to assure Dad was comfortable. He was always treated with kindness and respect from the moment they got him up, bathed and dressed, to the end of the day when they assisted him with his bedtime routine and tucked him in bed. He gained 10 pounds because he loved the food! The staff was very approachable and listened to our concerns and requests. We had monthly care meetings to discuss all aspects of his care. The healthcare staff, Dina, Sally, BB, and Katie all were so very attentive to his medical needs. The time my father spent there, warms our heart. They treated us like family and it because home. He became familiar with faces, the routine, and the physical layout. He was encouraged to participate in the various daily activities like exercise, painting, listening to live music, petting the animals, and wine Wednesday, which we enjoyed also. When my dad declined and passed, the love and affection the staff showed him and us will never ever be forgotten. They were all so accommodating and caring. Letting us stay at his bedside, giving us a place to nap, hugs...I can not thank them enough. A memory I will never forget is when my dad asked for a shower, Hilary wheeled him to the shower room and lovingly bathed him, hot water running over him, reminding me when Jesus washed the feet of his disciples. That was his last shower. He died 7 days later on his birthday. I miss everyone at Sunrise. We are so blessed to have had this experience. No one wants their loved one in a facility but this was such a positive experience for us we cannot thank them enough. We will always be honored to have had Mr. Bill part of the Sunrise family.

I had my mother in Sunrise and we were warmly welcomed. Everyone was absolutely amazing. However, my mom was unable to walk or do for herself, and to be honest I felt that, as with all facilities, the employees were overworked both taking care of patients and working in the dining area and kitchen o...

I had my mother in Sunrise and we were warmly welcomed. Everyone was absolutely amazing. However, my mom was unable to walk or do for herself, and to be honest I felt that, as with all facilities, the employees were overworked both taking care of patients and working in the dining area and kitchen or wherever they needed assistance with at the time. The employees always were happy to do so, however, if a loved one needed that much assistance, assisted living is truly not the place for that person. If a loved one was able to do for oneself this facility is WONDERFUL!!

Staff very helpful and caring. They made my wife’s last days as comfortable as possible

My mom was a resident of Sunrise of Annapolis. Overall, it's a pretty good facility. The food wasn't particularly exciting, but it probably is not in most places. It is for people needing assistance, not for independent living. The people, the staff, by and large, are very nice and accommo...

My mom was a resident of Sunrise of Annapolis. Overall, it's a pretty good facility. The food wasn't particularly exciting, but it probably is not in most places. It is for people needing assistance, not for independent living. The people, the staff, by and large, are very nice and accommodating. The director was very good, and the front desk was also. They were very helpful to me there. The one difficult thing was that in the last few months, my mother needed more care. She needed the care to get to the bathroom and back, and they didn't have the staff or the ability to take care of that. She had to wait a long time for somebody to come in. If she was in the bathroom, they would forget about her. I came in one night, and she had been sitting on the toilet for an hour, her legs had gone to sleep. She was in pain and couldn't move and I immediately got help for her. They just wanted to put her in diapers, and my mother refused. They hid her walker, and then she started going to find her walker and use it. So, they told me I'd have to hire a private nurse if I needed that kind of care. She didn't want to be in diapers, so I had to hire a full-time private nurse, which wouldn't work. The last few weeks of my mother's life, that didn't work well. But all in all, I think they're a good facility with good staff. They try very hard to accommodate the people there. It was probably that in my mother's last month, her health deteriorated to where she needed more care than they could provide. When people are right at the end of their life, most people would have given up and stayed in bed and been in diapers. But my mother was a strong woman mentally and physically, and she didn't want to do that.