StoryPoint Portage is a senior living community located in Portage, Michigan. The facility provides a continuum of care, offering independent living, assisted living, and memory care services. Its primary focus is assisted living, with additional support available for memory care and specialized senior living needs. StoryPoint Portage aims to create a warm and supportive environment for seniors, offering personalized care and an array of amenities designed to support a range of lifestyles and health requirements.
Care services at StoryPoint Portage are designed to meet residents’ individual needs. Assisted living residents receive help with activities of daily living such as bathing, eating, dressing, and toileting, all available with full assistance as required. Memory care is available within a secured area of the community, providing specialized support and programs for those living with Alzheimer’s or other forms of dementia. Medical and therapeutic support services include incontinence care, ambulatory care, medication management, as well as onsite visits from an optometrist and massage therapist. The facility also offers diabetes care, fitness programs, and supports residents with psychiatric issues, ensuring access to both physical and mental health resources. Residents have access to a barber and beauty salon within the community, and regularly scheduled activities include clubs, community groups, and wellness-focused offerings such as yoga and chair yoga.
StoryPoint Portage features a variety of amenities tailored to enhance the daily life of its residents. The community places a strong emphasis on meaningful social engagement through clubs and planned events. Its secured memory care accommodations provide additional peace of mind for residents and families seeking a safe setting for loved ones with cognitive needs. Seniors can participate in fitness and wellness programs, and the facility’s massage therapy and beauty salon services offer additional comfort and convenience.
Transportation services at StoryPoint Portage are provided as a complimentary amenity. This transportation is available for both medical and non-medical purposes, helping residents attend medical appointments, run errands, and participate in offsite activities, enhancing their independence and community engagement.
According to resident and family reviews, most feedback regarding StoryPoint Portage is favorable, citing attentive, friendly staff and a welcoming atmosphere. Residents frequently mention feeling welcomed, respected, and quickly integrated into the community, with access to a variety of activities and high-quality meals. The facility itself is described as clean and well-maintained, with many reporting peace of mind regarding their loved ones’ safety and well-being. There are, however, some recurring concerns about understaffing, management communication, occasional delays in response, and issues related to staff turnover and corporate decision-making. Some families and former employees have cited instances where the quality of care or responsiveness did not meet their expectations. Through recent improvements in staffing and care consistency, most residents and families now report satisfaction with the sense of safety, the dining experience, and the engagement opportunities provided at StoryPoint Portage.
Costs at this community start at $4,500 and range up to $8,182. The average price in the community is $6,341, which is more than the average price in the area of $5,542. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
