StoryPoint Northville is a senior living community located in Northville, Michigan. The facility offers a primary focus on memory care, with additional assisted living services available to residents. Care options are tailored to meet the needs of individuals requiring support with daily living and specialized dementia care. The community is designed to support safety and security for residents experiencing memory loss, with a secured environment, dedicated memory care accommodations, and spaces structured to minimize confusion and promote independence.
Care and medical support at StoryPoint Northville includes comprehensive medication management and monitoring, incontinence care, and ambulatory support for residents who need assistance with mobility. A secure community layout, combined with spaces designed for those with memory challenges, enables staff to safely accommodate individuals with Alzheimer’s or other dementias. Residents’ physical health is addressed through diabetes management, podiatry services, audiology, and ophthalmology support from locally affiliated physicians. Therapy rooms are available onsite for rehabilitation and therapeutic needs. Fitness programs, including chair yoga and standard yoga, provide opportunities for residents to maintain functional mobility and wellbeing. Residents have access to barber and beauty salon services, and can participate in social clubs and community activities aimed at promoting cognitive engagement and socialization.
StoryPoint Northville supports residents requiring full assistance with bathing, eating, dressing, and toileting, ensuring that personal care needs are met. Daily routines and care plans are intended to accommodate each individual’s medical and personal preferences, with staff available to provide one-on-one support as needed. Indoor and outdoor walking paths are maintained to encourage safe movement throughout the grounds, and the design of common and private spaces is structured to reduce overstimulation and support comfortable living for those with memory impairments.
Transportation services are provided to assist residents with both medical and non-medical needs. Complimentary transportation is available for scheduled appointments and community outings, while additional transportation can be arranged at cost for other purposes. This ensures access to healthcare providers as well as opportunities for offsite recreation and social engagement.
Online reviews and family feedback reveal a wide range of experiences at StoryPoint Northville. Positive remarks focus on the appeal of the physical environment, helpful admission staff, and occasional praise for caring individual employees and social activities. Some families note effective communication when directly contacting the facility by phone and mention competitive pricing. However, a significant number of families express ongoing concerns related to high staff turnover, inconsistent leadership, and reliance on temporary agency caregivers who sometimes lack specialized training in dementia support. Many complaints center on unresolved care plans, cleanliness and hygiene issues, delayed responses to resident needs (including falls and medication administration), and communication lapses between staff and families. Reports of missing belongings and incident management also occur. Some reviewers caution that advertised service levels and regulatory compliance may not align with actual care delivered.
Residents and families considering StoryPoint Northville should weigh its features and amenities against documented concerns regarding continuity and quality of care. While the facility offers a broad range of health, wellness, and activity options in a secure environment, consistency in staff, management, and adherence to personalized care plans appear to be variable based on recent feedback.
Costs at this community start at $4,500 and range up to $6,800. The average price in the community is $5,650, which is more than the average price in the area of $4,904. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
