St. Therese of New Hope, located in New Hope, Minnesota, is part of the larger St. Therese organization serving seniors throughout the state. This senior living community provides a continuum of care, offering nursing home services as its primary care type, with additional support for assisted living residents. With a capacity for 253 occupants, St. Therese of New Hope is certified by both Medicare and Medicaid and has been a Medicare participant since February 1, 1988. The facility is designed to support seniors with a variety of health needs, including those requiring skilled nursing, memory care, and rehabilitation. Recent facility updates reflect an ongoing effort to meet the evolving needs of residents, including renovations and program enhancements.
The care and medical support available at St. Therese of New Hope include comprehensive nursing services, specialized memory care, cardiac care, hospice care, and respite care. The community provides access to physical, occupational, and speech therapies, as well as massage therapy for comfort and restorative purposes. Onsite medical services include podiatry, and the facility addresses personal appearance and routine grooming needs with an onsite barber and beauty salon. Spiritual needs are supported by an onsite chapel. Residents and their families can also participate in counseling sessions to address concerns and maintain open communication.
For assistance with activities of daily living, St. Therese of New Hope offers full support with bathing, eating, dressing, and toileting. Resident and family councils are available, giving stakeholders a platform to share feedback and advocate for better care. Transportation services are available on a scheduled basis and are designed to help residents access both medical appointments and non-medical outings, enhancing community engagement and access to healthcare resources.
Review summaries indicate that experiences at St. Therese of New Hope are highly varied. Some residents and families report positive interactions with dedicated staff, particularly in memory care and rehabilitation settings, and find certain therapists and nurses highly attentive. However, a significant number of reviews detail concerns about chronic understaffing, delayed responses to call buttons, inconsistent assistance with personal care, and instances of neglect. Other issues cited include lost personal items, concerns over COVID-19 protocols, and occasional reports of unaddressed incidents or abuse. Effective outcomes seem to correlate with active family advocacy and communication with administration. The facility continues to address evolving needs through ongoing updates and renovations, with the goal of improving resident well-being and quality of care.
Costs at this community start at $2,400 and range up to $6,900. The average price in the community is $4,650, which is less than the average price in the area of $4,969. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
