Solterra at Chandler is a senior living community located in Chandler, Arizona. The facility provides specialized memory care as its primary service, with additional options for assisted living. Solterra at Chandler supports residents with Alzheimer’s disease and other forms of dementia, offering a secure environment designed to accommodate memory loss. The building features safety systems and layouts specifically intended for individuals with cognitive challenges, helping to reduce confusion and increase residents’ sense of security. Both English and Spanish are spoken by staff, and the community accepts residents with psychiatric diagnoses.
In terms of medical and personal care, Solterra at Chandler provides diabetes management, incontinence care, and support for ambulatory residents. Full assistance is available for activities of daily living, including bathing, eating, dressing, and toileting. Medication management services are provided to help ensure medications are taken as prescribed, although the primary staff for medication administration are Med Techs rather than licensed nurses. Professional support for residents’ personal well-being includes access to a barber and beauty salon within the facility.
To facilitate both medical and non-medical appointments, Solterra at Chandler offers transportation services. Complimentary transportation is available for scheduled needs, and additional transportation is provided at cost for other appointments or outings. These services are meant to support residents in accessing healthcare providers, attending social events, or managing personal errands in the wider Chandler area.
Resident and family feedback highlights improvements in care quality, staff attentiveness, and the overall culture of the community—particularly following recent changes in leadership. There is frequent mention of a welcoming, hospitable environment and improved staffing levels, which have contributed to high resident satisfaction and a vibrant community atmosphere. Programs such as restaurant-style dining, fitness activities, and organized social events are available and generally viewed positively. However, some concerns remain, especially regarding inconsistent staff performance, intermittent understaffing (especially in nursing), and the use of Med Techs for complex medical care. Reports also reference isolated instances of rudeness, staff turnover impacting continuity, and environmental issues such as odor and maintenance challenges.
Families considering Solterra at Chandler are encouraged to assess the current staffing structure and ensure that the facility's resources align with their loved one’s specific care needs.
Costs at this community start at $3,700 and range up to $6,000. The average price in the community is $4,850, which is more than the average price in the area of $4,391. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.