Shorehaven Tower & Memory Care is located in Oconomowoc, Wisconsin, and forms part of the larger nonprofit Shorehaven Campus. The facility primarily provides skilled nursing home services while also encompassing independent living, assisted living, and specialized memory care designed for residents living with Alzheimer’s or other forms of dementia. The community maintains 24-hour staff support and offers a range of programming to address the evolving needs of its residents. As part of its comprehensive care model, Shorehaven also has rehabilitation and skilled nursing units to provide more advanced clinical care and support.

Care services at Shorehaven Tower & Memory Care include specialized support for residents with incontinence, those requiring help with mobility, and individuals managing chronic conditions such as diabetes. Incontinence care is delivered through a combination of daily monitoring, scheduled toileting assistance, skin care, and the provision of necessary supplies. Ambulatory care is available for residents who may need physical assistance or supervision while moving throughout the facility, with staff trained to ensure safety and prevent falls. Diabetes care includes blood glucose monitoring, assistance with medication or insulin administration, dietary planning, and coordination with medical professionals as needed. The facility also facilitates podiatry services, scheduling visiting specialists or coordinating transportation for outside appointments as required.

Shorehaven Tower & Memory Care assists residents with a wide range of activities of daily living. Full assistance is available for bathing, dressing, and toileting, ensuring residents’ personal hygiene and comfort are consistently maintained. Eating assistance is offered for those who require some physical help during meals. This support is tailored to individual needs, and staff are available to monitor dietary intake and adjust meal plans as recommended by healthcare providers.

Resident and family reviews reveal a mixed experience at Shorehaven Tower & Memory Care. Positive feedback emphasizes the clean environment, quality medical care, strong communication from staff, and an inclusive community supported by attentive employees and volunteers. Families have expressed gratitude for the comfort, dignity, and longstanding attention their loved ones have received. However, other reviews cite concerns regarding organization, medical oversight, pain management, responsiveness to resident needs, communication lapses, and food quality. Some families note insufficient therapy time and dissatisfaction with administrative practices during hospitalizations. Experiences appear to vary based on individual staff members and circumstances, with both appreciation and concerns reflected across resident and family accounts. As of mid-2024, there have been no widely reported significant recent changes to the facility's operations.

Costs at this community start at $2,190 and range up to $8,429. The average price in the community is $5,310, which is less than the average price in the area of $5,607. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.