Shipley Manor, also known as Shipley Living, is a senior care community located in Wilmington, Delaware. Operated by Five Star Senior Living as of 2024, the facility accommodates up to 63 residents and offers a range of care levels, including nursing home services, assisted living, independent living, and senior living. Shipley Manor is certified by Medicare and Medicaid and has participated in the Medicare program since May 7, 1986. The facility provides 24-hour licensed nursing care and offers personalized assistance for residents who require support with activities of daily living such as bathing (full assistance), eating (some physical assistance), dressing (full assistance), and toileting (full assistance). Shipley Manor also offers specialized care, including incontinence and ambulatory care, diabetes management, medication management, memory care, hospice care, and support for residents with psychiatric needs.
Medical and therapeutic support at Shipley Manor includes physical, occupational, and speech therapy, all aimed at helping residents maintain or regain their independence and functional abilities. The facility staffs licensed nurses around the clock and provides access to podiatry as well as in-house barber and beauty salon services for personal grooming. In addition, residents benefit from incontinence care and ambulatory support, and the community is equipped to handle individuals needing memory care or those on hospice. Shipley Manor also facilitates social engagement through clubs, communities, and structured fitness programs, including yoga and chair yoga classes. Laundry and dry cleaning services are available to residents, and there are ongoing opportunities for resident and family counseling, as well as continuing care for those whose needs change over time.
Transportation services at Shipley Manor include scheduled local transportation and complimentary transportation for both medical and non-medical purposes. These transportation options are designed to allow residents to attend off-site medical appointments or participate in outings and community events.
Resident and family reviews of Shipley Manor reflect a range of experiences. Many reviews commend the facility for its community atmosphere, robust social programming, and the dedication of its nursing, rehabilitation, and therapy staff. Some staff members receive individual recognition for exemplary service and personal care, contributing to an environment where many residents feel welcomed and supported. However, multiple reviews also note concerns related to inconsistent care in certain facility areas, including reports of neglectful staff behavior, inadequate hygiene practices, lapses in medication or device management, and administrative or communication shortcomings. Families have reported difficulties with responsiveness to care needs, feeling excluded from care planning, and encountering challenges with administrative matters such as billing and the management of personal belongings. The quality and promptness of food service also receives mixed feedback.
In summary, Shipley Manor provides a variety of care services and amenities aimed at addressing the diverse needs of older adults, with particular strengths in clinical and rehabilitation support, as well as social engagement. While many residents and families report positive experiences, particularly with dedicated staff and social integration, there are areas where communication and consistency in care delivery have been cited as potential weaknesses.
Costs at this community start at $1,295 and range up to $10,646. The average price in the community is $5,970, which is less than the average price in the area of $6,291. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
