Serenity Estates, located in Lincolnshire, Illinois, is a senior care community offering assisted-living as its primary service, with additional senior-living options designed to accommodate a range of resident needs. The facility provides care and support tailored to older adults requiring help with daily living, focusing on resident safety, wellness, and comfort within a structured environment.
Residents at Serenity Estates have access to comprehensive personal care and medical support services. The community supports various health requirements, including incontinence care, ambulatory assistance, memory care, diabetes care, and medication management. The memory care program is housed in a purpose-built environment designed to support individuals with memory loss, incorporating secured spaces and specialized staff training. On-site healthcare resources include optometrist and podiatry visits, routine therapy in a dedicated therapy room, and accommodations for residents with psychiatric or behavioral health concerns. Professional nursing and caregiving staff are available to provide full assistance with all activities of daily living, such as bathing, eating, dressing, and toileting, ensuring residents’ needs are met with attention to dignity and comfort. The community encourages overall wellbeing through tailored fitness programs, club and community activities, and access to a fitness center. Personal services include a barber and beauty salon for grooming needs, with some staff able to communicate in Spanish for residents with language preferences.
Serenity Estates offers complementary transportation for both medical and non-medical purposes. This service facilitates resident access to medical appointments, social outings, shopping trips, and other destinations outside the facility, supporting mobility and engagement with the broader community.
Resident and family feedback regarding Serenity Estates presents a varied picture. Positive experiences often highlight the facility’s clean environment, cheerful atmosphere, and caring, professional staff, with mentions of good rehabilitation stays, smooth transitions, and engaging activities. Families have noted thoughtful extras from management and personal attention from the care team, particularly among long-term staff members. However, concerns raised in more recent reviews include reports of understaffing, high turnover, management responsiveness issues, and inconsistencies in billing and business practices. Some comments mention delays in urgent response, cleanliness lapses, misplaced belongings, and dissatisfaction with changes in ownership or facility policies. Prospective residents and families are advised to monitor current operations, ask specific questions regarding staffing and policy changes, and thoroughly review business practices as part of their decision-making process.
Costs at this community start at $1,300 and range up to $9,020. The average price in the community is $5,160, which is less than the average price in the area of $5,594. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
