Senior Haven is an assisted living facility located in Portland, Oregon. The community offers residential support and personal care for older adults who require assistance with daily activities but wish to maintain as much independence as possible. In addition to housing accommodations, Senior Haven provides residents with access to common areas, dining services, organized activities, and support for various health and mobility needs.
The facility offers several tiers of care, including support for individuals with incontinence needs, ambulatory assistance for those with mobility challenges, and full assistance with activities of daily living such as bathing, eating, dressing, and toileting. Memory care services are also available for residents living with Alzheimer’s disease or other forms of dementia. Staff are responsible for ongoing monitoring and medication management, including diabetes care and administration of prescribed treatments. The facility primarily communicates in English.
According to resident and family feedback, experiences with care and staff at Senior Haven have varied widely, particularly following a change in facility ownership. Several reviewers report serious concerns about declining care quality, staffing turnover, supply shortages, inadequate medical oversight, slow response times to call systems, and insufficient communication regarding resident health and billing. Some families describe regretting their decision due to perceived neglect or unresolved issues impacting residents’ well-being.
On the other hand, there are positive experiences noted by others, including appreciation for compassionate and accommodating staff members, especially in end-of-life scenarios or when attending to personal preferences. Some reviewers mention clean conditions, engaging activities, and a welcoming environment. The quality and suitability of meals is a common subject of both praise and criticism, with mixed reviews on food taste and dietary management. Those considering Senior Haven should note the variability in reported experiences and may wish to conduct a detailed evaluation to determine whether the facility meets their specific needs.
Costs at this community start at $4,135 and range up to $6,500. The average price in the community is $5,318, which is more than the average price in the area of $4,650. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.