Seminole Shores Assisted Living

The admin staff will tell you what you want to hear, when you arrive it’s very different and they only do the minimum. The aid staff for the most part is very lazy and sometimes takes 15 minutes to arrive. The food menu is very limited and visitors can not take their relative to cafes. If resi...

The admin staff will tell you what you want to hear, when you arrive it’s very different and they only do the minimum. The aid staff for the most part is very lazy and sometimes takes 15 minutes to arrive. The food menu is very limited and visitors can not take their relative to cafes. If resident wants water they must ring bell not get it themselves. Activities are very limited and changed or deleted at the last minute.

My father spent about a year in SS's memory "care" unit. The only thing that makes this a memory care unit is that the exits are locked. There were some good med techs and a few good aides, but in general staff was unfriendly and unwelcoming. Unless my Mom was there to provide it, my Dad didn't have...

My father spent about a year in SS's memory "care" unit. The only thing that makes this a memory care unit is that the exits are locked. There were some good med techs and a few good aides, but in general staff was unfriendly and unwelcoming. Unless my Mom was there to provide it, my Dad didn't have anyone help him eat. Aides were more interested in chatting amongst themselves and eating their own meals than helping residents. There were no dementia-specific activities other than occasionally someone would set some rubber building blocks in front of my Dad. While there was a friendly and energetic activities director, the activities were sporadic and not personal. It was depressing to see the lack of care given to my Dad and other residents. When my mom or I would pull the bell for someone to help my Dad in the bathroom, we often waited 20 minutes or more for someone to show up. I would not recommend Seminole Shores memory "care" unit.

My father spent nine months in Seminole Shores' memory care unit, until his death. We spent a great deal of time there with him, so we saw a lot over nine months. There were some very good med techs, and a couple of good aides, but the majority of aides seemed to be just punching the clock and...

My father spent nine months in Seminole Shores' memory care unit, until his death. We spent a great deal of time there with him, so we saw a lot over nine months. There were some very good med techs, and a couple of good aides, but the majority of aides seemed to be just punching the clock and putting in their time. They weren't there because they cared about the needs of the patients. While the food was good, many residents needed help eating; some couldn't eat at all without help. But the aides, in general, were more interested in chatting among themselves and eating their own meals. When we would pull the call button for help with my Dad in the bathroom, it was often 20 minutes or more before anyone would show up. Aides frequently would not make eye contact with us or greet us in the hallway or dining room. We often felt unwelcome. There is next to nothing in the way of proactive dementia care there. A very kind and energetic activities gal came in regularly, but she couldn't possibly work with all the residents. The only thing that qualifies this as a dementia care unit is that the doors are locked so no one can “escape." The ratio of staff to patients may meet some regulation (and I even wonder about that), but clearly there needs to be more and better trained staff. I would not recommend the memory care unit of Seminole Shores.

My mother in law afflicted with dementia lived at SS for two years, well taken care of, on the whole, by a well trained and attentive staff. In the last few months, her health began to decline and she became semi-bedridden. Then she was taken to Mercy with pneumonia. While she was there the family w...

My mother in law afflicted with dementia lived at SS for two years, well taken care of, on the whole, by a well trained and attentive staff. In the last few months, her health began to decline and she became semi-bedridden. Then she was taken to Mercy with pneumonia. While she was there the family was infomed she would not be readmitted, as she was requiring too much staff attention. In the course of the family's discussion with management, SS hung up the phone. So the family was left suddently face with finding for an alternative living arrangement. While the search went on, my mother in law was kept in the hospital just for a place to stay...at what cost I hesitate to try to imagine. Finally an alternative living space (for 14 days) was arranged. Bottom line: if you need a place for your ageing loved one, the staff at SS will take good care of them for a while. But if they get sick, perpare to have them out on the parking lot by a management who care more about profit margins than their responsibility to the human beings who had been entrusted to their care.