The Neighborhoods of White Lake, located in White Lake, Michigan, is a senior care community primarily offering services in skilled nursing, long-term care, and assisted living. The facility is equipped to provide both short-term post-hospital rehabilitation and long-term residential care. Residents have access to 24-hour nursing support, and a comprehensive therapy program including physical, occupational, and speech therapies designed to support recovery and maintain functioning. The facility implements a person-centered care approach, particularly for residents with memory loss, providing specialized memory care in a secured environment specifically designed to accommodate the needs of individuals with dementia or Alzheimer's disease.
Care and medical support services at The Neighborhoods of White Lake include incontinence care, ambulatory care for residents requiring mobility assistance, and diabetes management. Medication management is provided, and there are provisions for wound care and routine medical oversight. For individuals needing support with activities of daily living, staff are available to provide full assistance with bathing, eating, dressing, and toileting. The facility also offers massage therapy services, a barber and beauty salon, and promotes resident engagement through clubs, community activities, and social programs. Outdoor walking paths are available, offering opportunities for recreation in a safe and accessible environment.
Transportation services at The Neighborhoods of White Lake include complimentary transportation. This service is provided for both medical appointments and select non-medical purposes, assisting residents in accessing health care providers and community resources as needed.
Resident and family reviews reflect a wide range of experiences at the facility. Some families and residents highlight compassionate care from individual staff, effective physical and occupational therapy, and clean, homelike surroundings. Positive remarks emphasize social activities and personalized attention from certain team members. However, a number of reviewers report significant challenges, including recurring staffing shortages, long wait times for assistance, lapses in hygiene and housekeeping, and concerns about the effectiveness of management communication. Additional concerns include medication errors, delayed wound care, lack of security for personal belongings, and inconsistent quality of resident supervision, especially for those who are nonverbal or unable to self-advocate. While therapy departments are noted for their strengths, many families and residents express serious concerns regarding the reliability of basic care and safety, citing inconsistent support staff performance and inadequate leadership response to ongoing issues. No major recent upgrades or expansions have been reported.
Costs at this community start at $990 and range up to $8,060. The average price in the community is $4,525, which is less than the average price in the area of $5,120. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
