Rocky Mountain Care Spring Hollow Assisted Living and Memory Care is located in Orem, Utah. The facility primarily provides assisted living services for seniors, with a dedicated focus on memory care for individuals living with Alzheimer’s disease or other forms of dementia. Residents receive individualized care plans tailored to their unique needs and have access to 24-hour staff support. The facility features both indoor and outdoor walking paths, a secured community design to help ensure resident safety—particularly for those requiring memory care—and a variety of life enrichment activities, including clubs and chair yoga programs.
Care and medical support at Rocky Mountain Care Spring Hollow include comprehensive assistance with all activities of daily living, such as bathing, eating, dressing, and toileting, for those who require full assistance. Medication management and diabetes care are available, and the staff can provide incontinence care and ambulatory support. The facility accommodates memory care only residents and is equipped for residents who require a secure environment due to wandering risks. On-site amenities include a barber and beauty salon, as well as programs promoted to enhance residents’ cognitive, physical, and social well-being. Language of care is English, and the facility can arrange podiatry services for residents with specialized foot care needs. According to available guidelines, the facility accepts residents with psychiatric conditions, provided they can be managed in the assisted living or memory care environment.
Review summaries show that experiences at Rocky Mountain Care Spring Hollow vary. Some families and residents report concerns regarding inconsistent staffing levels, communication difficulties, and incidents of neglect—citing regulatory findings and examples of insufficient care, especially in the memory care unit. Positive accounts note that the facility is generally clean and well-maintained, with some staff providing attentive and personalized care. Opinions on dining and activities are mixed, with some enjoying the offerings and others commenting on inconsistency. Additional practical issues reported include delays in admission processes due to security, small bathrooms, and lost personal laundry items. Overall, the consistency and quality of care at Rocky Mountain Care Spring Hollow depend significantly on individual staff members, staffing levels, and ongoing family oversight.
Costs at this community start at $3,400 and range up to $3,700. The average price in the community is $3,550, which is less than the average price in the area of $4,355. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.