Riverwalk Village at The House of the Good Shepherd, located in Hackettstown, New Jersey, is a continuing care retirement community offering a comprehensive range of senior care options. The facility provides independent living, assisted living, nursing home care, and rehabilitation services, with a focus on meeting the varying needs of its residents. Medical care and support services include access to licensed nurses, medication management, diabetes care, incontinence support, memory care, ambulatory care, and resident/family counseling. Speech therapy and occupational therapy services are available onsite, as well as appointments with optometrists and podiatrists. Certified by Medicare and Medicaid since August 25, 1997, the facility accepts both programs and currently houses 56 residents. The community can provide full assistance with activities of daily living, including bathing, eating, dressing, and toileting.

Amenities at Riverwalk Village include clubs and social communities, a barber/beauty salon, structured fitness programs, and wellness initiatives such as yoga and chair yoga. Residents have access to organized activities, communal spaces, and dining options that promote social engagement and well-being. Both complimentary and at-cost transportation services are available to facilitate access to medical appointments, outings, and non-medical errands, supporting the mobility and independence of residents.

Resident and family feedback consistently highlights the compassion and attentiveness of the direct care team—including nurses, CNAs, housekeeping, dietary, and recreation staff—who are noted for providing quality day-to-day assistance in a clean and supportive environment. However, recent management decisions such as abrupt care wing closures and unanticipated discharges have led to significant distress among residents and families, particularly for those who relied on assurances of lifelong care. While many report positive interactions with staff and satisfaction with the level of care, there is widespread concern about the consistency of long-term residency and the impact of administrative policy changes. Prospective residents and their families are advised to carefully review the terms of care and not to assume lifetime guarantees of service in light of recent facility changes. Despite these challenges, Riverwalk Village continues to offer a wide range of support services and amenities for seniors in a not-for-profit setting.

Costs at this community start at $1,900 and range up to $14,357. The average price in the community is $8,128, which is more than the average price in the area of $7,914. The cost of continuing care retirement communities in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.