River Ridge Living Center is a skilled nursing facility located in Amsterdam, New York, offering both short-term rehabilitation services and long-term residential care. With a capacity of 120 beds and approximately 117 current occupants, River Ridge provides 24-hour nursing care and support for residents with complex medical needs. The facility is certified by Medicare and Medicaid, and has been a Medicare participant since December 1, 1974. Residents at River Ridge have access to a comprehensive range of clinical services, including wound care, pain management, dialysis, stroke care, and outpatient rehabilitation services such as occupational, physical, and speech therapy. The facility also offers podiatry care and maintains a team of licensed nurses and healthcare professionals to oversee medical support and therapy.

Support for activities of daily living is available at a full assistance level, with staff able to help residents with bathing, eating, dressing, and toileting as needed. Ancillary services and amenities include laundry and dry cleaning, a barber and beauty salon, as well as programs for resident and family counseling, which aim to address psychosocial needs and promote family involvement. River Ridge also maintains resident and family councils to support communication and feedback.

Resident and family reviews of care quality at River Ridge are notably mixed. Some reports highlight concerns including understaffing, lack of responsiveness by staff, neglect of resident needs (such as delayed assistance with hygiene or bathroom use), communication difficulties, and unsatisfactory facility cleanliness. Specific complaints mention poor food quality, persistent delays in staff response to call lights, and medical or personal care concerns leading some families to seek alternative placement for their relatives. In contrast, other reviews—especially from staff and several families—describe a supportive and caring environment, effective rehabilitation programs, clean conditions, and dedicated management. Employees often report a positive work environment with a commitment to resident dignity and quality of care, despite the acknowledged challenges in the healthcare sector. This variation in experiences suggests possible inconsistencies in staffing levels and management across different times or facility areas, which may impact the day-to-day care provided. There have been no major recent developments reported about the facility as of June 2024.

Costs at this community start at $9,125 and range up to $11,495. The average price in the community is $10,310, which is more than the average price in the area of $6,901. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.