Regents Point

The residents and staff create a friendly, caring culture. It is a special place to live.

When you move in here, you will immediately be made to fell welcome. As someone said to me, "Everyone here is a friend you haven''t met yet." This has proven to be true. If you plan to come, don''t wait too long, Come in while you are still relatively active and independent.

We just moved into Regents Point 2 weeks ago, after researching the last 4 years. The sales staff is very understanding, with no pressure, and answers all questions completely and quickly. There is a wonderful moving service included, which takes care of space planning, packing and unpacking, and co...

We just moved into Regents Point 2 weeks ago, after researching the last 4 years. The sales staff is very understanding, with no pressure, and answers all questions completely and quickly. There is a wonderful moving service included, which takes care of space planning, packing and unpacking, and coordinating the movers. The integration into the community has been wonderful, other residents both extremely friendly as well as helpful. We''re enjoying 2-hour get acquainted meals with our new neighbors with lots of food and good variety. The staff has been extremely helpful. Yes, Regents Point is expensive but so far we''re quite satisfied.

Expensive, Poorly Managed, with a Soul Crushing Culture. So disappointing. Our senior parents invested $200k upfront, plus hefty monthly fees, to move into Regents Point (RP), a poorly run, fragmented continuing care community. Once our parents needed more care outside of independent living, we expe...

Expensive, Poorly Managed, with a Soul Crushing Culture. So disappointing. Our senior parents invested $200k upfront, plus hefty monthly fees, to move into Regents Point (RP), a poorly run, fragmented continuing care community. Once our parents needed more care outside of independent living, we expended much effort trying to get RP to meet the basic terms of their contract, while watching our parents deteriorate in this environment. Finally, we moved our parents out, to a well-run assisted living facility at a similar monthly price with no buyin, where they thrived. CONS Very expensive buyin that makes residents feel trapped into staying Three facilities (independent, assisted, skilled) are run separately and very siloed, not “continuing care” Poor management at the highest levels operating in crisis mode Lack of accountability by management when issues raised High turnover of good employees Toxic culture Oppressive atmosphere Poor quality of life for loved ones Nursing / social services do not perform assessments as required Nursing /social services do not follow care plans Unreliable in providing basic level of services Poor hygiene with loved one in soiled clothes, linens Regular errors in medication management Poor written and oral communication with residents and family members Poor coordination with hospitals and doctors Lack of clear roles and responsibilities of staff Insufficient training of staff Over reliance on student nurses Regular billing errors Human Good (Corporation that purchased them a few years ago) invests in facilities (i.e. new cash bistro bar) versus care. Not available to address issues. PROS Pretty campus backing up to a park A few residents in Independent Living are engaged in trying to make a better atmosphere