Regency Care Of Silver Spring, Llc

First this is a small to medium sized facility. we placed my aunt here due to her inability to walk. To say she is a combative patient is an understatement. The staff dealt with her well she actually had very few episodes while at the facility. The food is good not perfect but good. the staff ...

First this is a small to medium sized facility. we placed my aunt here due to her inability to walk. To say she is a combative patient is an understatement. The staff dealt with her well she actually had very few episodes while at the facility. The food is good not perfect but good. the staff was responsive to her needs and when we had issues they addressed them. My aunt is older and is not used to male nurses so she had to get used to men handling her body. she did not like one person in particular and he was immediately reassigned. The physical therapy staff was top notch. As was the nursing staff. they were kind, tolerant, and tried to be understanding. business manager and front desk staff were good as well. If my Aunts phone was off the hook they went and checked on it for me. If my aunts situation should call for long term care I have no problem putting her in this facility under the current staff. The only issue I see is like everyone else they are a little short staff. this is a problem speaking as a manager because it leads to burnout which leads to other issues particularly with moral. but overall a really good and clean facility.

Thank You to all the staff!