Promise Pointe at Tampa Oaks is a senior care facility located in Temple Terrace, Florida, providing specialized memory care as its primary service, along with additional assisted living accommodations. This community is designed for individuals living with Alzheimer’s disease or other forms of dementia, offering a secure environment tailored to meet the needs of residents experiencing memory loss. In addition to personalized care services, the facility features modern communal spaces and a variety of amenities intended to support residents’ overall well-being.

The care team at Promise Pointe at Tampa Oaks provides comprehensive memory care, including full assistance with activities of daily living such as bathing, eating, dressing, and toileting. Medical support includes management of incontinence needs, ambulatory care for residents with mobility challenges, and diabetes care. The community employs medication management protocols to ensure residents take prescribed medications as directed. On-site optometry services are available, supporting residents’ eye health. The facility’s secure community design, with both indoor and outdoor walking paths, minimizes risk for residents prone to wandering and helps create a safe setting specifically accommodating those with memory loss.

Promise Pointe at Tampa Oaks offers a broad range of clubs and community activities to encourage social engagement and cognitive stimulation. Fitness programs, including yoga and chair yoga, are part of the wellness offerings. The facility also has a barber/beauty salon for personal grooming needs. Programming and support are available in both English and Spanish to serve a diverse population of residents.

Transportation services at Promise Pointe at Tampa Oaks include complimentary transportation for residents to medical appointments or local errands. For non-medical transportation needs beyond standard service provisions, arrangements can be made at an additional cost. These options are designed to help residents access medical care, participate in off-site activities, or complete personal errands as needed.

Feedback from residents and families presents a varied picture. Many families commend the modern and clean environment, spacious rooms, and high-quality meals, especially praising the chef and dining staff. The facility’s wide range of organized activities and the responsiveness of memory care staff are commonly highlighted. However, some families have raised concerns about staffing shortages—particularly during and after the COVID-19 pandemic—which have, at times, affected response times and overall cleanliness. There are also reports of diminished communication with families and management changes impacting residents’ experiences. While positive feedback recognizes the welcoming community atmosphere and attentive amenities, some reviewers note areas of needed improvement, especially regarding staffing levels and family outreach. Families considering Promise Pointe at Tampa Oaks are advised to carefully weigh both the facility’s amenities and programming against the recent feedback on care quality and management practices.

Costs at this community start at $3,595 and range up to $5,195. The average price in the community is $3,695, which is less than the average price in the area of $4,846. The cost of memory care in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.