Prestige Senior Living Orchard Heights is an assisted living and memory care community located in Salem, Oregon. This facility provides residential care primarily for seniors who require support in activities of daily living or have cognitive conditions such as Alzheimer’s disease and other dementias. Residents have access to personalized care plans tailored to support individual needs, emphasizing a focus on maintaining both independence and quality of life. The community offers both standard assisted living accommodations and a memory care program, with a secured environment to support the safety of residents who may be at risk of wandering.
Medical and personal care services at Orchard Heights include 12- to 16-hour nursing staff coverage each day, with additional support provided by home health aides. Medication management is available to residents, ensuring correct administration and timely delivery of prescription medications. The facility implements mental wellness programs and life enrichment activities, which include fitness programs, organized clubs, and designated community events intended to foster social engagement and cognitive stimulation. For residents requiring assistance with daily tasks, staff are able to provide full support with bathing, eating, dressing, and toileting needs.
Additional amenities at Orchard Heights encompass a barber and beauty salon, allowing residents access to personal grooming services on site. The community is accessible to individuals with ambulatory challenges, and incontinence care is available as needed. Secured community features, including an enclosed courtyard and indoor walking paths, as well as outdoor walking areas, provide residents with accessible, monitored spaces to participate in physical activity or enjoy the outdoors in safety. Support for managing conditions such as diabetes is available, and some staff members are able to communicate in Spanish to support residents with limited English proficiency.
Transportation arrangements are offered for non-medical purposes, such as outings, errands, or community activities, but medical transportation requires outside coordination. This service is intended to support residents’ social engagement and access to shopping, recreation, or other personal needs outside the community.
Feedback from residents and families regarding Prestige Senior Living Orchard Heights is mixed. Many appreciate caring and attentive staff, a friendly atmosphere, spacious accommodations, clean surroundings, and the variety of programs and activities provided—particularly within the memory care unit, which has been noted for its compassionate support. However, several concerns persist, including high staff turnover, inconsistent communication, missed commitments around care and maintenance, and complaints about cleanliness and food quality. Issues related to inadequate staffing, unresolved maintenance, and occasional lapses in personal or medical care have also been reported. While the community offers a home-like setting and individualized support for many residents, families are advised to carefully assess the consistency of care and clarity of communication when considering residency, especially for those needing higher levels of support. As of 2024, there have been no reported major expansions or significant changes at this location.
Costs at this community start at $3,860 and range up to $6,000. The average price in the community is $4,310, which is less than the average price in the area of $4,852. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
