Poet’s Walk San Antonio is an assisted living facility located in San Antonio, Texas, specializing in memory care for individuals living with Alzheimer’s disease and other forms of dementia. The community is designed specifically to accommodate residents with memory loss, featuring a secured environment and staff trained in dementia care best practices. Poet’s Walk provides only memory care, meaning all programs and services are tailored for those experiencing cognitive impairment. The facility offers 24/7 support, individualized care plans, and a structured daily schedule to promote cognitive and social well-being for each resident.

Care and medical support at Poet’s Walk San Antonio include a variety of health and personal support services for residents. The community offers full assistance with all activities of daily living such as bathing, eating, dressing, and toileting. Medication management is available for residents requiring regular medication schedules, including those with diabetes. On-site medical services include memory care-specific support, incontinence care, ambulatory care for those who are mobile, podiatry visits, and acceptance of residents with certain psychiatric conditions. Massage therapy is available for residents, promoting relaxation and comfort, while yoga and chair yoga programs are part of the regular activities for holistic wellness. The facility employs bilingual (English and Spanish) staff to better serve a diverse resident population.

For social and leisure needs, Poet’s Walk offers clubs and communities focused on engagement and stimulation, a barber and beauty salon for grooming, and fitness programs suitable for older adults. The facility promotes mobility and safe exercise via both indoor and outdoor walking paths within its secured environment. The community’s design emphasizes safety and ease of navigation for residents with memory impairment.

Transportation services are available at cost for both medical and non-medical purposes. Residents can arrange to be transported to off-site appointments, community events, or errands, as needed. These services support continuity of care and help residents remain connected with their preferred providers and local resources.

Overall, Poet’s Walk San Antonio is recognized for its focus on individualized care, engaging activity schedule, and maintaining a secure, well-maintained living environment. Reviews indicate consistent praise for attentive and compassionate front-line caregivers, thorough communication about residents’ health, and frequent family updates, including via technology. Activity programs and collaboration with hospice services are also positively noted. However, families have mentioned ongoing concerns with staff turnover—especially in administrative and nursing roles—which at times affects communication, consistency, and responsiveness. Reports of lapses in maintenance response, delayed billing processes, and unclear administrative contact points are noted. These challenges suggest that while the direct care experience is constructive, the resident and family experience can depend on current staffing and management stability. Prospective residents and their families are encouraged to discuss specific concerns regarding communication and administration during the intake process and maintain active involvement to ensure continuity of care. As of mid-2024, the facility’s operations and services remain stable, with no substantial changes reported.

Costs at this community start at $2,595 and range up to $5,536. The average price in the community is $4,065, which is less than the average price in the area of $4,117. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.