Plymouth Village of Redlands is a continuing care retirement community (CCRC) located in Redlands, California. Operated by Front Porch, the community provides a continuum of care, allowing residents to transition between independent living, assisted living, memory care, and skilled nursing services as their needs evolve. Plymouth Village is situated on well-maintained grounds that residents and family members frequently describe as attractive, clean, and offering a country-club atmosphere. The community is designed to accommodate seniors seeking both an active lifestyle and access to additional care and support as required.
The care services at Plymouth Village of Redlands are comprehensive. The community supports individuals through multiple care levels, including memory care in secured environments for those experiencing memory loss. Specialized memory care features include dedicated spaces and programming specifically designed to assist residents living with cognitive impairment. Medical support services encompass medication management, diabetes care, incontinence care, and ambulatory assistance. The community also provides assistance with daily activities such as bathing, dressing, toileting (all with full assistance), and eating (with some physical assistance). Residents have access to on-site clubs and social groups, a barber and beauty salon, outdoor walking paths, and organized fitness programs including yoga and chair yoga. English is the primary language of communication within the facility.
Transportation services at Plymouth Village include complimentary transportation as well as options at cost for both medical and non-medical purposes. This transportation supports residents in attending medical appointments, running errands, and participating in community-based outings or social events. These services aim to enhance residents’ mobility and independence, while ensuring access to necessary resources and activities outside the facility.
Residents and their families report that Plymouth Village offers pleasant amenities, a vibrant social environment, and friendly staff, particularly in independent living areas. The grounds and communal spaces are commonly cited as appealing. However, there are notable concerns regarding care quality in the rehabilitation and skilled nursing units. Surveys and reviews mention slow response times to call bells, insufficient communication, hurried discharges, and challenges with staff attentiveness and prioritization. Cost is a frequent consideration noted by families, with some expressing that pricing may limit access for some seniors. Additionally, reviews reference dissatisfaction with administrative responses to various situations—including COVID-19 protocols and bereavement—pointing to inconsistencies in leadership engagement. While amenities and the physical environment receive largely positive reviews, Plymouth Village of Redlands experiences variable satisfaction levels with care depending on the care setting and staff availability. No significant structural or operational changes have been reported as of mid-2024.
Costs at this community start at $4,141 and range up to $9,050. The average price in the community is $6,596, which is more than the average price in the area of $5,842. The cost of continuing care retirement communities in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
