Plum Creek Supportive Living, located in Rolling Meadows, Illinois, is a supportive living community designed primarily for seniors aged 65 and older who require assistance with daily activities but do not need skilled nursing care. Operating under the Illinois Supportive Living Program, the facility provides an affordable assisted living option, including for individuals who are Medicaid eligible. Residents have access to private apartments and a variety of supportive care services meant to foster independence while ensuring safety and comfort.
The care and medical support available at Plum Creek encompass a range of specialized services. Residents can access clubs and community groups that support socialization and engagement within the facility. Medical care includes diabetes management, routine optometrist and vision care services, and regular podiatry and dental care. Nursing staff are present to supervise medication management, oversee incontinence care, and assist with ambulatory care needs. Residents also have access to laundry and dry cleaning services. Additional amenities feature an on-site barber and beauty salon, fitness programs aimed at promoting physical health, and outdoor walking paths to encourage mobility and wellness.
Assistance with activities of daily living is provided according to individual need. Physical assistance is available for bathing and dressing, while self-care support is available for eating and toileting. The community is designed to help residents maintain as much independence as possible while ensuring their care needs are met.
Plum Creek Supportive Living offers transportation services for both medical and non-medical purposes. Residents may utilize complimentary transportation for scheduled appointments within the community's service area, and transportation at cost is available for requests outside of scheduled routes or for destinations beyond the complimentary service range. These transportation options are designed to ensure residents can attend medical appointments, shopping, and other community outings as needed.
Reviews from residents and families highlight both strengths and areas for improvement at Plum Creek. The staff, particularly CNAs, are frequently described as attentive and compassionate, fostering a friendly and supportive atmosphere. Residents value the organized activities, dining services, social connections, and overall sense of community, with particular satisfaction expressed for the apartment arrangements and cleanliness of some building areas. On the other hand, some reviewers mention concerns about understaffing, delays in maintenance, inconsistent cleanliness in common areas, and communication challenges with management. There are also remarks about restrictive policies, infrequent accessibility of administrators, and questions about the professionalism of certain staff members. While many residents report feeling cared for and at home, others have noted issues with management practices, the physical environment, and staff consistency.
As of mid-2024, Plum Creek Supportive Living continues its commitment to providing assisted living services without any notable changes or major developments reported. The facility remains an option for seniors in need of affordable supportive living in the Rolling Meadows area.
Costs at this community start at $2,900 and range up to $5,416. The average price in the community is $4,158, which is less than the average price in the area of $5,560. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
