Platinum Oaks Assisted Living Facility is an assisted living community located in Melbourne, Florida. This facility provides residential care for seniors who need assistance with activities of daily living, such as bathing, dressing, and medication management. Residents at Platinum Oaks have access to basic amenities that typically include prepared meals, housekeeping services, and scheduled activities. The environment is designed to promote as much independence as possible within a home-like setting.

Platinum Oaks reports offering a range of care services, such as incontinence care, nursing care, and medication management and administration. Health and wellness programs are available to support residents’ overall wellbeing, along with occupational and physical therapy services aimed at enhancing mobility and day-to-day function. The facility also provides medication coordination, as well as support for specific health conditions including diabetes care. On-site amenities include a barber and beauty salon for grooming needs.

However, review summaries from residents and their families raise significant concerns about the quality and consistency of care provided at Platinum Oaks Assisted Living Facility. Chronic staff turnover is commonly reported, leading to inconsistent caregiving and questions about the qualifications and attitude of staff members. There are recurring complaints regarding the trustworthiness and responsiveness of management, with reviewers characterizing leadership as primarily financially motivated and lacking empathy for residents. Meals, activities, and amenities are frequently described as inadequate, and the facility’s atmosphere is often noted as substandard. Families routinely express dissatisfaction, warning others about their experiences and advising caution before choosing Platinum Oaks for a loved one.

Costs at this community start at $4,500 and range up to $6,500. The average price in the community is $5,500, which is more than the average price in the area of $4,836. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.