University Pines is an independent living community located in Pensacola, Florida, and is managed by Holiday by Atria. The facility is designed for seniors who are seeking an independent lifestyle within a supportive environment. Residents at University Pines can access a variety of amenities, including chef-prepared meals served in a communal dining setting, housekeeping services, transportation for appointments and errands, and a full calendar of social and recreational activities. The community offers private apartments intended for seniors and includes access to common spaces such as libraries, fitness areas, and landscaped grounds. While University Pines focuses on independent and senior living, it does not offer assisted living or nursing care services.
University Pines provides care and personal support through its independent living model, ensuring that residents have access to essential services that promote daily wellbeing. While there is no on-site medical or nursing staff to provide clinical care, the community emphasizes safety protocols, especially during health concerns such as the pandemic. Support services include regular housekeeping, building maintenance, and 24-hour on-site staff presence to assist in emergencies and ensure resident safety. A barber and beauty salon are available within the community, allowing residents to conveniently access grooming and personal care without leaving the premises.
Transportation services are offered on a complimentary basis at University Pines. These services are available for both medical and non-medical purposes, such as scheduled rides to doctor’s appointments, shopping trips, and community outings. By providing transportation, the community enables residents to maintain independence and access essential appointments or local attractions without the burden of personal vehicle ownership or arranging outside rides.
Resident and family reviews describe the staff at University Pines as approachable, caring, and supportive, with an overall focus on ensuring resident safety and fostering a welcoming environment. Housekeeping and maintenance generally receive positive feedback, though there are occasional reports of delays in services due to staffing shortages. Activities and social programs are noted for their variety and frequency, supporting an active lifestyle and a sense of camaraderie among residents. Dining experiences are mixed; some residents appreciate the variety and style of service, while others mention inconsistent meal quality. Feedback also indicates that recent management turnover has led to some inconsistencies in service and facility upkeep, with a small number of reports referencing issues such as delays in repairs and occasional pest problems. Despite these challenges, the community is often recommended for its strong sense of value, active social scene, helpful staff, and overall safe, home-like atmosphere. Resident satisfaction would benefit from continued focus on staffing consistency and preventative maintenance.
Costs at this community start at $2,514 and range up to $5,834. The average price in the community is $4,174, which is less than the average price in the area of $4,187. The cost of independent living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
