Pelican Pointe Assisted Living is a senior care community located in Klamath Falls, Oregon, specializing in assisted living services. The facility provides private apartments and supports residents who need help with daily activities. Residents have access to individualized care plans, developed to address each person’s unique needs. Staff are available 24 hours a day to provide assistance and promote safety. The environment aims to foster independence while offering support and supervision to ensure residents’ well-being.
Pelican Pointe Assisted Living delivers a range of care and medical support services. The community offers a Mental Wellness Program, with activities and resources designed to enhance cognitive health and emotional well-being. Residents can take part in clubs and community groups, promoting social engagement and connection. Amenities such as laundry and dry cleaning services, a barber/beauty salon, and incontinence care are available to meet daily living needs and personal care requirements.
The facility features a Fitness Program to encourage physical activity and help residents maintain mobility. Ambulatory care and assistance are offered for those who need help moving around the community. Memory care services support individuals living with memory loss or cognitive challenges, using personalized approaches to provide safe, structured care. Diabetes care, comprehensive hospice support, and medication management are provided by trained staff, ensuring medical needs are addressed. Assistance with activities of daily living—including bathing, eating, dressing, and toileting for those requiring some physical support—is also available.
Transportation services at Pelican Pointe are provided as a complimentary amenity. The transportation is available for both medical and non-medical purposes, such as trips to medical appointments, community outings, and shopping. This service is designed to support residents’ independence and enable participation in activities outside the community.
Review summaries from residents and family members indicate that Pelican Pointe is appreciated for its clean and cheerful environment, as well as attentive and competent staff. Residents frequently mention the wide range of activities—such as bingo, social gatherings, religious services, and outings—which contribute to a sense of community and engagement. The community’s dining services and efforts to maintain residents’ dignity receive consistent positive feedback. Some reviewers highlight personalized care and the extra efforts staff, including individuals like Amber, make to build strong relationships with residents and their families, particularly during challenging times.
However, some concerns have been reported regarding periods of understaffing, delays in responding to call buttons, and weaknesses in overnight supervision, especially for residents with higher care needs. A few reviews mention inconsistent follow-through on special requests and management challenges. These experiences indicate opportunities for improvement, particularly around staff levels and oversight during night shifts. Overall, Pelican Pointe Assisted Living is generally described as a friendly and supportive environment with responsive staff and a variety of amenities aimed at supporting seniors’ well-being. As of mid-2024, no major changes or developments at the facility have been publicly reported.
Costs at this community start at $4,230 and range up to $6,003. The average price in the community is $5,042, which is more than the average price in the area of $4,186. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
