Parklane West Healthcare Center is a skilled nursing facility located in San Antonio, Texas. The center offers a continuum of care services specializing in both nursing home care and assisted living, as well as short-term rehabilitation, long-term care, and dedicated memory care for residents with Alzheimer’s disease or other forms of dementia. The facility provides comprehensive therapy services including physical, occupational, and speech therapy, as well as specialized programs to support post-surgical recovery and residents with complex medical conditions.

The center supports a variety of specific care needs. Incontinence care is available, ensuring residents have access to support for hygiene and personal comfort. Ambulatory care services are provided, addressing mobility support and assistance for residents who may need help moving safely throughout the facility. Medication management is a core part of the care offered, with staff overseeing prescription schedules and administration. Diabetes care is supplied to help residents manage blood sugar levels and related health concerns. Services are offered in both English and Spanish, allowing for effective communication with residents and families. In addition to health services, Parklane West includes a barber and beauty salon on-site, providing grooming services for residents’ convenience and wellbeing.

Parklane West Healthcare Center offers transportation services for both medical and non-medical purposes. Complimentary transportation is available for certain needs, and transportation at additional cost may be arranged as required. The transportation program enables residents to attend medical appointments, therapy sessions, and other necessary outings, while also providing access to non-medical trips for errands or social engagements, depending on needs and facility policies.

Family and resident reviews highlight widely varied experiences with care at Parklane West Healthcare Center. Positive feedback often acknowledges attentive, compassionate, and skilled staff—particularly within therapy services—and notes positive rehabilitation outcomes, good communication, and satisfying food options. Residents and families also mention supportive administrative staff and respectful attention to personal needs. However, there are also numerous concerns cited in reviews, including episodes of neglect such as delayed assistance and residents left in soiled clothing, medication delays, shortages of staff, and inconsistent communication from management. Several reviewers associate periods of unsanitary conditions and increased staff turnover with changes in facility ownership or management, occasionally describing the environment as depressing or unsafe. Reviewers note that experiences with the facility may vary depending on the specific care team, floor, and period of management oversight. As of mid-2024, there have been no major publicly reported changes to Parklane West’s range of services.

Costs at this community start at $2,490 and range up to $5,536. The average price in the community is $4,013, which is less than the average price in the area of $4,347. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.