Park Louisville Personal Care

My mom has moved into The Pinnacle of Louisville. Everybody was very pleasant. They seem very professional and very caring. The facility itself is wonderful. They have all kinds of things to keep the patients occupied. They have singing and they play games like cornhole. People come in from differen...

My mom has moved into The Pinnacle of Louisville. Everybody was very pleasant. They seem very professional and very caring. The facility itself is wonderful. They have all kinds of things to keep the patients occupied. They have singing and they play games like cornhole. People come in from different churches and sing. There's an activities coordinator; he sings and allows the patients to do karaoke. A lot of them participate in that. So far, it's just been wonderful. They keep these patients occupied. That's so important with memory care to keep the activities just constantly flowing. I got my mom a studio. She's more comfortable in something warm and cozy. The staff, I can't tell you how wonderful it was. It's just unbelievable, even before we took mother there. During the moving-in process, they came and helped us unload our cars, move the furniture, connect televisions, and even helped me put the bed frame and the headboard. This place just bends over backward to help. The lady even said that they want us to treat them like family. So far, it's just been an awesome experience. It was excellent. The games are part of physical therapy, because doing cornhole, helps them with their balance and coordination. There are so many things they do to help the patients, but the patients think it's fun and games. Like rolling a ball across the table, and they have a little basket. It's kind of like table tennis, only they catch the ball in the basket, so they don't even realize they're exercising. They're moving from right to left and you can do it sitting down because some of the patients are in wheelchairs. They have a courtyard, and it feels safe. They have a ten-foot privacy fence around, and it's kind of built-in a half-moon. So, all the rooms go out, and all the hallways connect, kind of like a starburst in your mind. One end has two or three big double doors that you walk out. When you walk outside, it's just lush green grass, patio furniture, and benches. Now some of this stuff is starting to come up because it's spring. When everything finally takes hold and starts blooming, the gardens are going to be phenomenal. If my mom gets tired of one view in the area, there's like four or five different doors she can go out to, and it will have different patio furniture. As soon as it gets warm enough, they're going to allow the patients to plant. They're going to ask each resident what they like and then let them plant so they can go out every day, water them, and pull the little weeds. It gives them an activity to participate outside and get fresh air and sunshine. They have all kinds of bird feeders out there. They just have it so nice for the patients. They had a beauty shop there, and all the doctors, and nurses. They have all these people that come in so that your loved one doesn't have to leave. It's a nice place. I haven't tasted anything myself, but I asked my mother, and she says the food is really good. She's eating more there than she was eating at home, and she's pretty picky. They don't just fix a bunch of food. They fix a nice meal every day and you can go up and take what you want. They have other options for you like sandwiches, salads, or fresh fruit plates, if you don't like the actual meal.

We have recently placed my father, with Alzheimer's, at Park Louisville. We did a lot of research and visited four facilities in total; we cancelled even more visits we had scheduled once we visited Park. Park just 'felt' right and seemed very homey. It is also a Personal Care Memory Care facility, ...

We have recently placed my father, with Alzheimer's, at Park Louisville. We did a lot of research and visited four facilities in total; we cancelled even more visits we had scheduled once we visited Park. Park just 'felt' right and seemed very homey. It is also a Personal Care Memory Care facility, which is what my father requires, rather than Assisted Living Memory Care. The rooms are adequate and the perfect size and the layout on their 2-acre campus is great; the outdoor space was a real selling point for us, as my father feels most at home in nature. There is also a veterans' unit there which was very attractive for us. From Kieleigh with whom we initially met, to Melissa and her nursing team to Danny as the memory care director and Hagit as the business administrator, all interactions with staff have been positive, personalized and warm. Our experience with Park has been professional and positive and we look forward to my father's thriving at the facility.

Charter Senior Living was awesome. The staff was wonderful. And they excel at memory care.

The staff has been great to work with. This is an exclusive memory care community. I don't think there is a better place for memory care residents, than Park. There are residents that are at different stages of their walk with memory care.