Pacifica Senior Living Burlingame is a care community located in Burlingame, California, offering assisted living as its primary care type. Additional care options provided include independent living and memory care services for those living with Alzheimer’s disease or other forms of dementia. The facility is designed to support residents seeking varying levels of independence, with a focus on both personal care and specialized programming for cognitive support. Services are tailored to meet individual needs, and there are secure environments and structured activities specifically for memory care residents.
The care and medical support at Pacifica Burlingame include nursing coverage ranging from 12 to 16 hours on-site, with nurses available on call 24/7 for urgent needs. Medication management is provided, assisting residents in the accurate and timely administration of prescriptions. The staff offers full assistance with activities of daily living such as bathing, eating, dressing, and toileting. Mental wellness programs are in place to support residents' emotional health, and the community can accommodate residents requiring hospice care. For residents who speak Spanish, Spanish-speaking staff are available for communication and support. Additional amenities include laundry and dry cleaning services for personal convenience. Clubs and social communities are available to promote socialization and engagement among residents.
Transportation arrangements for non-medical purposes are offered by the community, intended to facilitate residents' ability to participate in off-site activities and personal errands. This service helps support residents’ independence and connection to the surrounding area, though it does not include transportation for medical appointments.
Resident and family reviews of Pacifica Burlingame highlight a mix of experiences. Many have recognized the dedication of day-to-day staff, noting a welcoming atmosphere, respectful service, and a home-like environment, especially in the memory care unit. Specific staff members are praised for their attention, effective communication, and willingness to provide tours and answer questions. Residents commonly report satisfaction with meal choices, ongoing activities, and the cleanliness of the facility. Conversely, other reviewers report challenges, particularly following a change in management in mid-2023 after Pacifica’s acquisition. Concerns include reduced activities, delayed maintenance, frequently changing leadership, limited transportation, broken equipment, and fewer opportunities for social interaction. While core levels of care continue to receive compliments, particularly in the memory care program, some families cite communication difficulties with management, a decline in overall service levels, and increased costs as reasons for concern and, in some cases, decisions to move loved ones elsewhere.
Recent information as of mid-2024 indicates that Pacifica Senior Living Burlingame continues to offer a range of amenities and services, with no major new changes or developments reported in public sources.
Costs at this community start at $3,695 and range up to $4,600. The average price in the community is $4,427, which is less than the average price in the area of $6,094. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
