Overlook at Plum Creek

I am currently living in The Overlook at Plum Creek. I'm not happy here because since we had water damage to the complete apartment we were in, back in February, which was on the second floor. They moved us into a single-story building that they call cottages. There are five apartments per buil...

I am currently living in The Overlook at Plum Creek. I'm not happy here because since we had water damage to the complete apartment we were in, back in February, which was on the second floor. They moved us into a single-story building that they call cottages. There are five apartments per building, they had to relocate us into this. I would say the apartment's okay. We've done apartment living since, but the activities here are very few, mostly due to covid. They're opening some activities every month. One of the big disappointments has been, and people here complain about it a lot because there is a swimming pool. It's not too big, but they have not opened it up yet. They keep telling the residents, maybe next month, and we're going into September. Likely, they won't open up the pool at this point. They do have a gym that has some equipment. They have a craft room that was not open. The gym is open, but being mostly elderly people here, I don't know that it's used very much. The property is kept up nice. It's the landscaping. People are here on a regular, weekly basis. It's a very nice-looking community. But you're either going to participate in some activities or pretty much kind of isolate yourself. So, I do not plan to stay here for a lot of those reasons. They've had a constant change of employees since we've been here in late January. The two people who are currently here are very courteous and try to be as helpful as they can be. They do everything they can if you need any type of help. All you have to do is call or go by the office. As far as some minor maintenance in the apartment or cottage, it gets down fairly fast. There is no dining here. It's independent living, so you do your meals. There's not much going on. They did start a bingo, and it ended up being just a big mess, people fighting each other. I attended twice and I just didn't need that kind of stuff. They finally opened up a public bathroom and in the general office area, for people who need to, because there are three floors and the elevators are slow. Someone has to go all the way to the third floor to go use the bathroom or restroom. Outside of that, not good but what you need is here. I truly believe they're over-priced, but the rental in this area, the rents were being raised everywhere. You can't get away from the high- dollar rent. We were able to pay it because Medicaid is paying its medical costs out of his retirement and Social Security.

7 years experience dealing with the Overlook at Plum Creek. The office staff are rude and deceitful staff. Maintenance is virtually non-existent. Don’t do it.