Otterbein Franklin SeniorLife Community is located in Franklin, Indiana, and is part of the non-profit, faith-based Otterbein SeniorLife organization. The facility serves a diverse resident population with 141 current occupants and is certified by both Medicare and Medicaid, having participated in Medicare since October 3, 2008. Primary care types provided at Otterbein Franklin include skilled nursing home care, with additional services in assisted living and as a continuing care retirement community (CCRC). The community accommodates residents with varying levels of need, from those seeking independent or assisted living to those requiring full nursing and memory care support.
Care and medical support at Otterbein Franklin encompass comprehensive health services, tailored to address complex or evolving needs. Residents have access to around-the-clock nursing care, medication management, pain management, wound care, and incontinence care. The facility offers physical, occupational, and speech therapies, complemented by outpatient rehabilitation for ongoing recovery or maintenance of functional ability. Audiology, dental care, and podiatry services are available, along with an on-site therapy room to support rehabilitation programs. Memory care is provided in a secured environment for residents living with cognitive impairments, and the facility accepts individuals with psychiatric issues. Additional services include arthritis management, diabetes care, and ambulatory care. Otterbein Franklin supports resident and family engagement through resident and family counseling and maintains active clubs and community activities as part of its programming. The facility also provides full assistance with all activities of daily living, including bathing, eating, dressing, and toileting, to ensure comprehensive support for those with higher dependency levels. For respite needs, short-term stays are available. Amenities such as a barber/beauty salon, laundry and dry cleaning, and scheduled activities foster social interaction and convenience for residents.
Transportation services at Otterbein Franklin include both complimentary transportation and transportation available at cost. These services are designed to support residents’ participation in medical appointments, community outings, and non-medical errands, promoting ongoing engagement with the broader community and facilitating continuity of care outside the campus.
According to resident and family reviews, Otterbein Franklin is often commended for its cleanliness, welcoming atmosphere, and the friendliness and dedication of its staff. Many testimonials reference the wide range of activities, special outings, and responsive administration and maintenance teams, which contribute to a sense of safety and community satisfaction. Staff frequently note a positive workplace culture. However, some reviewers have expressed concerns over occasional lapses in clinical vigilance, periods of short staffing, and communication challenges among staff, particularly regarding timely response to medical concerns such as infections or pressure sores. Prospective residents and their families are encouraged to remain engaged and vigilant regarding ongoing care to help ensure consistent support. The facility continues to invest in facility improvements and personalized wellness programming, with care tailored to individual resident health needs. No major expansions have been announced as of mid-2024.
Costs at this community start at $1,995 and range up to $7,604. The average price in the community is $4,800, which is less than the average price in the area of $5,137. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
