On the Sunnyside ACH is an assisted living care facility located in Happy Valley, Oregon. The community is designed to support seniors needing daily living assistance in a residential setting. The facility provides a secure environment, with measures in place to help ensure resident safety and comfort. Residents have access to a range of on-site amenities, such as a barber and beauty salon, facilitating personal grooming, and communal areas designed for socialization and activities.
On the Sunnyside ACH offers a variety of care and medical support services tailored to individual needs. Assistance is available for activities of daily living, including full assistance with bathing, eating, dressing, and toileting. The staff can provide memory care for residents with cognitive impairments, and incontinence care is also offered. The community is equipped to manage the needs of ambulatory residents and those who require diabetes support, including medication management and dietary assistance. A secured community setting caters to residents who may have wandering risks. Additional health and wellness services include massage therapy provided by a licensed massage therapist, with holistic care methods available when appropriate.
Transportation services are offered to residents for both medical appointments and non-medical errands. The community provides complimentary transportation for selected purposes, and additional transportation can be arranged at cost. These transportation options assist residents in maintaining access to health care providers, personal appointments, shopping trips, and community engagements outside the facility.
Resident and family reviews of On the Sunnyside ACH indicate a mixed overall experience. Positive feedback mentions the staff’s knowledge, alternative therapy offerings, clean and accessible environment, dedicated dining support, and engaged leadership. Many have observed health improvements and offer recommendations based on specific staff members’ abilities. However, several negative experiences are also noted, particularly around administrative professionalism, communication lapses regarding insurance, and privacy. Some reviewers report delayed staff responses to resident needs, often citing waiting periods of 15–30 minutes, and express concern about staff ratios. There are also mentions of insensitive behavior from individual caregivers, particularly during family visits at the end of life, and reports of resident falls.
In summary, On the Sunnyside ACH provides a range of assisted living services with various amenities and medical supports. While many residents and families appreciate aspects of the care quality and the facility’s environment, others have found inconsistency in communication, response times, and staff interactions. The reputation of the facility is therefore mixed, reflecting both strengths and areas for improvement.
Costs at this community start at $1,500 and range up to $7,265. The average price in the community is $4,382, which is less than the average price in the area of $4,871. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
