Oakwood Village Prairie Ridge, located in Madison, Wisconsin, is a nonprofit senior living community operated by Oakwood Lutheran Senior Ministries. Spanning a 30-acre campus, the community offers a full continuum of care, which includes independent living, assisted living, memory care, skilled nursing, and rehabilitation services. The campus features updated amenities and care areas, with the Prairie Ridge Skilled Nursing and Rehabilitation Center, opened in 2022, providing expanded and modernized environments for residents. There is a focus on wellness and resident engagement through amenities such as a dedicated wellness center, paved walking paths, and a variety of resident life programs.
Care services at Oakwood Village Prairie Ridge include support across all levels of need, particularly within their continuing-care-retirement-community model. Residents have access to incontinence care, ambulatory care, and comprehensive podiatry services. The facility offers diabetes care, medication management, and is equipped to provide full assistance with bathing, eating, dressing, and toileting. For residents with cognitive challenges or memory loss, the community has secured living areas and environments specifically designed to accommodate memory care needs, including enhanced safety features and specialized staff training. Oakwood Village Prairie Ridge supports active lifestyles through structured fitness programs, including yoga and chair yoga, and has an on-site barber/beauty salon. Staff are proficient in English, facilitating communication and care delivery.
Transportation services are available for both medical and non-medical purposes. The community provides complimentary transportation for residents, as well as the option for transportation at cost, supporting appointments, outings, and other personal needs, based on individual schedules and requirements.
Resident and family feedback highlights several distinctions across different care settings. Independent living is frequently described as having attentive and helpful staff, well-maintained facilities, and a robust schedule of activities. Dining services and rehabilitation programs receive positive remarks for quality and responsiveness. In contrast, some reviews of assisted living and memory care cite concerns related to understaffing, qualifications of care staff, and management's handling of issues, particularly on weekends when agency personnel are utilized. Reports from some families and current or former employees point to incidents of staff turnover and lapses in resident care in higher-support areas. Other strengths noted include a welcoming atmosphere, skilled weekday staff, and the layout and amenities of the community, though some residents mention limited off-site options and smaller room sizes in certain sections.
Overall, Oakwood Village Prairie Ridge offers a wide array of services and supports, with experiences varying across care levels. The campus provides a range of amenities and programs designed to serve residents throughout the aging process, with ongoing developments aimed at improving care environments and quality of life.
Costs at this community start at $2,300 and range up to $6,504. The average price in the community is $4,402, which is less than the average price in the area of $5,047. The cost of continuing care retirement communities in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
