Oakmont of El Dorado Hills

By far one of the worst experiences. The facility is beautiful but beauty, as they say, is only skin deep. Horrific care. My mother was never the same after being at this facility. They didn't check her blood thinner meds and she start bleeding out. Her whole body was black/blue and she was in ...

By far one of the worst experiences. The facility is beautiful but beauty, as they say, is only skin deep. Horrific care. My mother was never the same after being at this facility. They didn't check her blood thinner meds and she start bleeding out. Her whole body was black/blue and she was in ICU for 2 weeks. She was never the same. The food in the main area was very good. When they moved her to memory care because they couldn't take care of her properly in the other area (not because she needed memory care) the food was literally mush. Run don't walk from this facility.

My moms condition changed very shortly after we arrived, so it changed some circumstances for us. If you need information about the proposed charges for level of care, get that in writing up front. In my case they kept putting it off and I couldn't find anyone with that information. So, our cost fo...

My moms condition changed very shortly after we arrived, so it changed some circumstances for us. If you need information about the proposed charges for level of care, get that in writing up front. In my case they kept putting it off and I couldn't find anyone with that information. So, our cost for care doubled within the first month, even from a verbal estimate. They told me it would be max of [price removed]. They reassessed after 2 weeks and it was then [price removed], just for the level of care. I wasn't given any advance warning, which was inconsistent with their contract that they had me sign. So, the main thing is to know their cost up front before u agree to anything - it's all about level of care. Oakmont is a great environment if you are fairly independent and don't need increased care from their ala carte menu. It seemed to be a nice community, but my mom was on the cusp of needing more care and they weren't even showing up to give her that care. I found that concerning, especially for that price. Often times she'd be sitting in her room waiting for someone to come get her, and most times they wouldn't. She'd push her call button and they weren't showing up. For someone who needs more care it wasn't a good experience overall.

we toured Oakmont of El Dorado Hills and upon first impression it was a 3/5. we chose another community because they had better activities. we also liked the way they received my mom and our family.

Oakmont of El Dorado Hills is great. They're our first choice right now. We like everything about them, the layout of the development, the ease of finding your way around, and the courtyard in the center. It seemed very clean and well-maintained. The staff was very nice and accommodating. The d...

Oakmont of El Dorado Hills is great. They're our first choice right now. We like everything about them, the layout of the development, the ease of finding your way around, and the courtyard in the center. It seemed very clean and well-maintained. The staff was very nice and accommodating. The dining area was very open, friendly, and nice.