Northgate Park

I’m f I could give less stars, I would. Very disappointed with this place. I really wanted to move my dad in here, but things didn’t work out. I was told they would tear up my deposit check, but a month later it cleared my account. The day I called to say he wasn’t coming, I was told the check...

I’m f I could give less stars, I would. Very disappointed with this place. I really wanted to move my dad in here, but things didn’t work out. I was told they would tear up my deposit check, but a month later it cleared my account. The day I called to say he wasn’t coming, I was told the check would be torn up. Highly dissatisfied.

Northgate Park is clean. It smells good. The people are very nice. I am not as fond of the nursing staff, at least the director of nursing and so forth, and their food has gone down badly in the past since my family member has been there. When she got there, the food was better and they had to fire ...

Northgate Park is clean. It smells good. The people are very nice. I am not as fond of the nursing staff, at least the director of nursing and so forth, and their food has gone down badly in the past since my family member has been there. When she got there, the food was better and they had to fire the cook or chef. Since then, they haven't found someone to replace the food too well and that's the big issue. Her room is a lot like a motel room. It has a large closet. Every resident has a little patio. That's what I really would hate to leave, but they all have that where they can have flowers. It was painted nicely and fixed up nicely. It does not appear to be a new facility, but the tile in the bathroom is all done nicely. The door closes well. It's nice. It smells good. It has vinyl flooring in the room, which I like. I think it's cleaner. None of the things you need to live are provided. You have to bring your own chest of drawers, your bed and so forth. They have three meals a day. They have access to snacks in between. They have very little fresh fruit. Bananas seem to be the only fresh fruit they ever do. The rest is canned and I don't like that. They have a little kitchen in the room as well. We bought our microwave, but you're not supposed to have any heat-generating appliances other than that, like curling irons and so forth. They have WIFI. They got a new provider recently, and it keeps delaying. You're watching a movie and then you have to wait and she was not too fond of that. Then the recent thing, they're increasing their price to $150 for the base. I kind of feel like I forced her to go on the medicine level. So, I'm looking to one of these devices that says "It's time for your pill!" and drop the pills because it costs an extra $685 a month for them to bring her pills twice a day. The doctor wants her pressure to be watched more and I asked if that's included, they said "I don't know." If you're the director, you have to figure it out. It's a business of making money. There's a menu for everything like what they gave us when she moved in. If you want to take your meal to your room, that's $6. I guess for them to put it on, pack it up, and get it ready to go to your room. They get cleaning services but they do their own laundry. It's not too expensive for what it is. It just depends on what you have. If you can afford $685 a month or you can't.

I do not recommend Northgate Park. Staff does not come when they are needed. Takes a long time to respond. Hippa violation. Sharing personal information with other residents.

It felt like a community, rather than a care facility. Friendliness of the people we met on our visit. And one of the big things was the residents were out and about. Mom is thriving and happy here. She started at Northgate for respite care and decided to stay. Just the other day, she told me she ne...

It felt like a community, rather than a care facility. Friendliness of the people we met on our visit. And one of the big things was the residents were out and about. Mom is thriving and happy here. She started at Northgate for respite care and decided to stay. Just the other day, she told me she needs to be somewhere other than her home, and that Northgate Park is where she wants to be, Everyone is very friendly. The staff quickly learns the names of the new residents. There are activites throughout the day for them to participate in, ( if they choose to0, as well as occasional trips to the store, lunch out or the casino for the afternoon. Rooms are spacious, each with their own patio. I visit mom about once a week and there are always residents and staff in the common areas. I would recommedn Northgate Park for anyone lookng for independent or assisted living.