North Ridge Independent and Assisted Living is a senior living community located in New Hope, Minnesota. The facility offers both independent and assisted living options, with services tailored to individual resident needs. While the campus is part of a larger senior community that includes skilled nursing and rehabilitation, the primary care type for this facility is assisted living. Residents receive support with activities of daily living such as bathing, dressing, toileting, and eating, with full assistance available as necessary. North Ridge provides additional amenities including meal services, housekeeping, and opportunities for social engagement. The campus includes access to a barber and beauty salon, and regularly scheduled enrichment activities are part of the lifestyle programs for those in assisted living.

Medical and wellness support at North Ridge encompasses a variety of therapy services, including physical, occupational, and speech therapies, tailored to each resident’s requirements. Medication management is available and enhanced through electronic Medication Administration Records, which help promote accurate and timely delivery of medications. The Care Innovations Quietcare system is utilized to monitor resident safety and well-being, providing discreet sensors for added peace of mind. Residents have access to podiatry services as well as the on-site barber and beauty salon for personal care. The facility accepts residents with psychiatric conditions as part of its care model, though prospective families are encouraged to confirm the resources available for specific mental health needs.

Reviews from residents and families about North Ridge Independent and Assisted Living are mixed. Some families and residents report significant concerns, citing issues such as understaffing, delayed care, inadequate communication, missed or delayed meals, hygiene concerns, and lapses in safeguarding resident dignity, especially within certain units including long-term care and memory care. Other concerns noted include lost belongings and poor response to complaints. However, more recent feedback indicates improvements in staff professionalism, cleanliness, and responsiveness, particularly following changes in leadership. The new Executive Director has received positive feedback for efforts to enhance conditions and morale. Satisfaction levels appear higher in the assisted living section, with mentions of attentive staff, personalized care, clean facilities, active programming, and thorough COVID-19 protocols. Prospective residents and their families are advised to carefully research specific units and monitor care after admission due to continued variability in reported experiences across the campus.

Costs at this community start at $1,955 and range up to $6,900. The average price in the community is $4,428, which is less than the average price in the area of $4,970. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.