North Ridge Health and Rehab, located in New Hope, Minnesota, is a nursing home facility offering a range of care and rehabilitation services. The facility provides skilled nursing care, short-term rehabilitation, long-term care, memory care, and transitional care for individuals with complex medical needs. North Ridge has specialized units designed to address higher acuity cases, including tracheostomy care and wound care, as well as diabetic wound management. The care team includes wound care specialists, occupational therapists, physical therapists, and speech therapists. Therapy services aim to support recovery and address the unique needs of each resident, from mobility improvement to speech and occupational skill development. Residents also have access to 24-hour skilled nursing care, ensuring medical support and supervision are available at all times.
A variety of amenities are available to promote comfort and well-being, including a barber and beauty salon, and an on-site beauty shop. North Ridge utilizes innovations such as Quietcare for monitoring, and an electronic Medication Administration Record to support medication safety and timely delivery. The facility’s approach to care includes nutritional support, hydration management, and efforts to maintain resident mobility, with a specific focus on the complex needs of elderly individuals and those with thinner or more fragile skin. Assisted living apartments are also available on the campus, providing additional options for residents who need supportive services and easy access to healthcare.
Feedback from residents and families reflects a highly varied experience at North Ridge Health and Rehab. Reports indicate that while some residents encounter attentive care, professionalism from certain staff, and positive rehabilitation experiences, others have voiced serious concerns related to extended response times for assistance, inadequate attention to basic needs, unprofessional behavior, and inconsistent communication from management. Additional complaints reference environmental cleanliness and staff conduct. However, positive comments also highlight supportive nursing, effective wound management, helpful front desk interactions, and a satisfactory short-term stay experience for some individuals. As with any care facility, prospective residents and their families are encouraged to consider both the breadth of services offered and the variability in reported experiences when evaluating North Ridge as an option for care.
Costs at this community start at $2,895 and range up to $6,900. The average price in the community is $4,898, which is less than the average price in the area of $4,972. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.