NEXT HELP PLACE is an assisted living facility located in Germantown, Maryland. The facility is designed to support individuals who require assistance with daily living tasks while allowing them to maintain some level of independence. Residents have access to a range of care options tailored to meet various needs, including those who require full assistance with bathing, eating, dressing, and toileting.
The facility offers specialized care for residents who need incontinence management, providing the necessary support and supplies for those who experience bladder or bowel control issues. Ambulatory care is available for individuals who are able to move around independently or with minimal assistance. NEXT HELP PLACE is structured as a secured community, which offers a level of safety for residents who may be at risk of wandering or require a secure environment due to cognitive impairments. For residents with diabetes, the facility facilitates monitoring and assistance with medication administration, meals, and blood sugar management. Additionally, the staff is trained to support residents with psychiatric needs, ensuring their mental and emotional health concerns are addressed in coordination with outside healthcare professionals as necessary.
Transportation services at NEXT HELP PLACE include complimentary transportation, which can be used for both medical appointments and non-medical outings. This service aims to support residents in maintaining access to healthcare providers as well as participating in community engagements and errands.
Based on feedback from residents and families, there have been significant concerns regarding the quality of care provided at NEXT HELP PLACE. Reviews specifically mention dissatisfaction with staff attentiveness and professionalism. One reviewer highlighted that a key staff member, Johnson, was not present on site and only accessible by phone, raising concerns about staff availability. Reports also indicate that some staff interactions were perceived as rude, and observations were made that some female residents did not appear to be well cared for or content, suggesting issues related to both emotional and physical resident well-being. Due to these concerns, the reviewer expressed disappointment and a reluctance to recommend the facility to others.
Costs at this community start at $5,100 and range up to $7,890. The average price in the community is $6,495, which is more than the average price in the area of $5,474. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.