New Perspective Carlson Parkway, located in Minnetonka, Minnesota, is a senior living community offering assisted living as its primary care type, with additional options for independent living and memory care. The facility provides a secure environment, particularly for residents with Alzheimer’s and dementia, with memory care areas designed specifically to accommodate memory loss. Residents have access to both indoor and outdoor walking paths, a therapy room, and dedicated spaces to promote mobility and engagement. Amenities include a barber/beauty salon, fitness programs, wellness classes such as yoga and chair yoga, and chef-prepared meals, as well as clubs and community life activities. The community is English-speaking and maintains a schedule of varied activity programming intended to support socialization and overall well-being.

Medical support services at New Perspective Carlson Parkway include memory care with a secured environment, diabetes care, incontinence care, and ambulatory care. Routine and as-needed visits from optometrists and podiatrists are available on-site, contributing to comprehensive care planning. Trained staff offer medication management to ensure residents receive timely and accurate administration of treatments. For residents needing assistance with activities of daily living, the community can provide full support for bathing, eating, dressing, and toileting. The community’s approach to care encompasses both routine health oversight and specific interventions designed to address cognitive impairment, including staff training in memory support.

For transportation, New Perspective Carlson Parkway offers complimentary transportation services, supporting both medical appointments and non-medical needs such as shopping and outings. This service is aimed at enhancing mobility and independence for residents who may not have access to personal transportation or require additional assistance traveling to destinations outside the facility.

Review summaries from residents and families present a mixed picture of the community. Many people appreciate the friendly and caring staff, cleanliness, and an inviting, community-oriented atmosphere with a wide range of activities. However, reviewers also describe chronic understaffing, slow response times during nights and weekends, and frequent staff turnover—including senior positions—which can lead to inconsistent care. Families have raised concerns about administrative transparency related to billing practices and pricing, as well as dissatisfaction with the quality of care in higher-need situations, especially in memory care, citing issues such as delayed assistance and insufficient staff training. Some residents have commented favorably on meal options and activity variety, though others have expressed concerns about meal quality and additional charges for services like medication administration.

Given these factors, prospective residents and their families are encouraged to visit the facility in person, ask detailed questions about included services and costs, and monitor ongoing care after admission. As of mid-2024, no major renovations or new initiatives have been publicly announced.

Costs at this community start at $3,225 and range up to $6,900. The average price in the community is $5,062, which is more than the average price in the area of $4,987. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.