The New Mexico State Veterans Home, located in Truth or Consequences, NM, provides long-term care services primarily to veterans and eligible family members. The facility is designed to accommodate veterans' specific needs, offering skilled nursing care, memory care, and rehabilitation services. It emphasizes creating a homelike atmosphere for its residents. While the facility has been undertaking efforts to improve its infrastructure and services, detailed descriptions of these enhancements are limited.
New Mexico State Veterans Home offers a range of care and medical support services to its residents. For medication coordination, the facility employs medical staff responsible for managing and administering medications, ensuring compliance with residents' prescribed treatment regimens. Occupational therapy is available to assist residents in regaining and maintaining daily living skills, focusing on tailored activities that enhance independence. Physical therapy supports residents in improving mobility, strength, and balance, helping them achieve a better quality of life. Speech therapy services at the facility address communication disorders, aiding residents with difficulties in speaking and swallowing. Additionally, the facility includes amenities such as a barber and beauty salon on-site, allowing residents easy access to personal grooming services.
While some families report positive experiences, highlighting the clean environment and caring staff, there are also notable concerns regarding administrative practices and nursing care. These issues include high staff turnover attributed to travel nurses, reported administrative dysfunction, lapses in care such as not using gloves during medical procedures, and instances of unsafe conditions leading to injuries. Allegations of neglect resulting in significant injuries or fatalities, along with complaints about unprofessional conduct during orientations and poor employee treatment, have been highlighted in reviews. Potential residents and their families are encouraged to carefully evaluate these factors when considering the facility. Despite mixed feedback, the facility remains committed to servicing veterans and is reportedly working on improvements to better meet residents' needs.
Costs at this community start at $3,200 and range up to $7,504. The average price in the community is $5,352, which is more than the average price in the area of $5,299. The cost of nursing homes in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
