NEW HORIZON ALF is an assisted living facility located in Winter Haven, Florida. This residential community provides care and housing for adults who require regular assistance with daily tasks but wish to retain a level of independence. The facility accommodates seniors who need support with personal care and offers a home-like environment designed for comfort and accessibility.

Care and medical support at NEW HORIZON ALF address a wide range of resident needs. The facility is equipped to serve English-speaking residents and offers incontinence care, ambulatory care, and dedicated memory care for individuals with cognitive conditions. A secured community environment provides added safety for residents with memory-related diagnoses. On-site, there is a barber and beauty salon for grooming and self-care needs. Diabetes care and medication management services are provided by qualified staff, ensuring proper monitoring and assistance with medication routines. Staff members are available to assist residents with all activities of daily living, including full assistance with bathing, eating, dressing, and toileting.

NEW HORIZON ALF offers complimentary transportation services to residents. This transportation is available for both medical appointments and non-medical outings, supporting residents’ access to healthcare, errands, and social engagements in the surrounding community.

Resident and family feedback highlights several strengths of NEW HORIZON ALF, notably the caring and attentive staff who foster a welcoming, homelike atmosphere. Housekeeping and maintenance standards are often described as high, with many reviews noting cleanliness, odor-free conditions, and well-kept grounds. Residents enjoy a variety of activities, meals, and entertainment options, contributing to an active social environment. Long-term staff and administrators are frequently praised for their responsiveness and dedication to residents’ well-being.

A small number of reviews raise concerns about cleanliness, facility maintenance, and staffing levels at times, with specific mention of occasional odors, décor updates, and initial impressions during tours. Some families felt the environment resembled a nursing home due to its care structure, or noted limitations in meeting the needs of residents with higher support or behavioral challenges. Communication around admissions and policy clarity was also cited as an area for improvement by a few families. Overall, most experiences reflect a focus on quality care and community, though individual experiences may vary based on needs and expectations.

Costs at this community start at $2,100 and range up to $3,000. The average price in the community is $2,550, which is less than the average price in the area of $4,410. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.