Mustang Creek Estates Frisco is an assisted living and memory care facility located in Frisco, Texas. The community is structured around a neighborhood-style model, consisting of several single-story homes intended to provide a comfortable, residential environment. This setting includes communal living spaces and small-group accommodations, aiming to foster a sense of familiarity and minimize the institutional feel common in larger facilities.
Primary care at Mustang Creek Estates Frisco centers on assisted living, with additional specialized services for residents experiencing memory loss, including Alzheimer’s and other forms of dementia. The facility offers full assistance with activities of daily living (ADLs) such as bathing, eating, dressing, and toileting. Comprehensive medication management is available, as well as diabetes care, incontinence care, and ambulatory support. Residents requiring secured community placement—specifically those with memory care needs—benefit from safety features and purpose-built spaces designed to accommodate and support those living with cognitive impairment. The layout includes both indoor and outdoor walking paths, supporting mobility and providing secure environments for exercise and socialization. Amenities also include a barber/beauty salon.
Mustang Creek Estates Frisco offers club and community activities, emphasizing opportunities for residents to participate in English-language programming, social interaction, and engagement. Staff are trained to manage a variety of care needs typical to assisted living and memory care populations, though the facility does not publicly list the presence of on-site skilled nursing. Transportation services are available to residents at cost, facilitating access to medical appointments or non-medical outings as needed.
Family and resident feedback regarding Mustang Creek Estates Frisco is mixed. Positive comments highlight the community's home-like atmosphere, clean environment, and caring staff members, especially noting attentive care and good communication. Several families report positive experiences with their loved ones’ transitions into the community and the respectful treatment provided by certain caregivers. However, many reviews also note recurring concerns about staffing levels, quality of care, and responsiveness of management. Common complaints include long wait times for assistance, inconsistency in medication administration, inadequate hygiene and infrequent bathing, and issues with personal laundry. Some reviewers have described instances of neglect and poor management oversight, particularly affecting residents with higher care needs in memory care. Complaints also include the quality of meals, management turnover, and unresponsive leadership, all contributing to a sense of dissatisfaction for some families. While a number of residents and families appreciate specific aspects of the community, there are persistent reports of understaffing, lapses in cleanliness, and communication difficulties.
As of early 2024, Mustang Creek Estates Frisco has not announced major recent expansions or upgrades. The facility continues to offer its core services within its established model, and prospective residents and families are encouraged to visit and assess the environment, amenities, and level of care based on individual needs.
Costs at this community start at $5,235 and range up to $5,235. The average price in the community is $5,235, which is more than the average price in the area of $4,682. The cost of assisted living in this area is essentially the same as the cost throughout the state. If the resident needs other services, additional services may increase the monthly cost.
